Live Chat Officer - Remote Work

Job Description:Avery Dennison is seeking a motivated and detail-oriented Live Chat Officer to join our team on a part-time basis. This position will be remote, allowing you to work from the comfort of your own home in Dallas, Texas. As an Associate Level Live Chat Officer, you will be responsible for providing exceptional customer service and support through our online chat platform.Responsibilities:- Respond to customer inquiries and provide timely and accurate information through live chat- Assist customers with product information, order status, and troubleshooting- Resolve customer complaints and issues in a professional and efficient manner- Collaborate with other team members to ensure a seamless customer experience- Maintain a high level of customer satisfaction and retention- Meet and exceed performance metrics and goals set by the companyRequirements:- Minimum of 3 years of experience in customer service or a related field- Resilient and driven personality traits- Strong project management and communication skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office and online chat platforms- High school diploma or equivalent requiredBenefits:- Gym membership- Company-provided equipment- Joining bonusWorking Environment:At Avery Dennison, we thrive in an energetic and rapidly evolving work setting. Our team is dedicated to providing the best possible customer experience and we are looking for individuals who share our passion for excellence.Deadline to Apply:September 8, 2024Equal Opportunity Statement:Avery Dennison is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Live Chat Officer - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.