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Senior Supplier Relationship Manager

Senior Supplier Relationship Manager – Healthcare

Location: London, Eastleigh or Sheffield based

Salary: circa £50,000 (National), circa £55,000 (London) -  depending on location, skills, experience and qualifications

This is a great job for someone who loves to manage relationships and negotiate contracts within the healthcare sector. If you're excited about driving strategic initiatives, leading a high-performing team, and improving supplier performance, this role is perfect for you. Ideal for someone with experience in healthcare procurement or supplier management, looking to make a significant impact.

A bit about the job:

This role supports the Hospital Lead in negotiating and contracting with Key Hospital Providers, ensuring optimal delivery, quality, and value for our customers and business. You'll manage relationships, negotiate contracts, and seek service development opportunities for a portfolio of hospitals, including key hospital groups. Additionally, you'll drive strategic initiatives, manage a high-performing team, and improve ongoing relationships with hospital providers.

Skills and experience we’re looking for:

  • Strong negotiating skills and ability to hold clear but constructive discussions with Key Hospital Providers that deliver the best outcomes for the business and its customers.

  • Knowledge of sourcing and supplier relationship management processes and frameworks including the commercial performance management of contracts

  • Experience of contract negotiation

  • Evidence of developing strong relationships with senior internal stakeholders and external Hospital Providers

  • Strong experience of the private medical insurance market and a strong understanding of the UK Health system.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

  • Salary around £50,000 (National) - £55,000 (London)  - depending on location, skills, experience, and qualifications

  • Bonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva’s.

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer’s leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please an email to Balazs.palcsek@aviva.com

Average salary estimate

$52500 / YEARLY (est.)
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$50000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Supplier Relationship Manager, Aviva

If you're looking for an exciting opportunity as a Senior Supplier Relationship Manager with Aviva, then you're in the right place! Based in our stunning Chilworth House in Eastleigh, you're set to take on a pivotal role in the healthcare sector. This position is vital for someone who thrives on managing supplier relationships and negotiating contracts that truly matter. In this role, you will be a key player in negotiating and contracting with major hospital providers, ensuring that we deliver the highest quality of services to our customers. You’ll engage in strategic initiatives and lead a dynamic team while continuously improving supplier performance. If you have a solid background in healthcare procurement or supplier management, this role will provide you with the platform to make a significant impact. You'll work directly with internal stakeholders and external hospital providers, developing strong relationships built on effective negotiation skills. With a competitive salary of around £50,000 for national roles or £55,000 for those in London, plus fantastic benefits, there's so much to gain. From a generous pension scheme to substantial holiday allowances, we truly care about our people and provide the support they need. If this sounds like the challenge you've been waiting for, we invite you to consider joining Aviva where your contributions will help shape a better tomorrow for our communities.

Frequently Asked Questions (FAQs) for Senior Supplier Relationship Manager Role at Aviva
What are the main responsibilities of a Senior Supplier Relationship Manager at Aviva?

As a Senior Supplier Relationship Manager at Aviva, your primary responsibilities include negotiating contracts with key hospital providers, managing supplier relationships, and ensuring optimal delivery and quality of healthcare services. You'll also be driving strategic initiatives and leading a high-performing team dedicated to improving supplier performance.

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What qualifications are needed to become a Senior Supplier Relationship Manager at Aviva?

To qualify for the Senior Supplier Relationship Manager position at Aviva, candidates should have experience in healthcare procurement or supplier management, strong negotiating skills, and a solid understanding of the UK's health system. Familiarity with contract negotiation and the ability to develop relationships with senior stakeholders are also essential.

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What can a candidate expect in terms of salary as a Senior Supplier Relationship Manager at Aviva?

A Senior Supplier Relationship Manager at Aviva can expect a competitive salary around £50,000 nationally or £55,000 for those based in London, depending on skills, experience, and qualifications. Additionally, there is a bonus opportunity of 10% of the annual salary, which is performance-based.

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What benefits does Aviva offer to its Senior Supplier Relationship Managers?

Aviva offers an impressive benefits package for Senior Supplier Relationship Managers. This includes a generous pension scheme with up to 14% contributions, 29 days of holiday plus bank holidays, discounts on Aviva products, and access to shares through employee share schemes. Aviva is committed to employee wellbeing and provides great support and resources.

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How does Aviva support diversity and inclusion for the Senior Supplier Relationship Manager role?

Aviva is deeply committed to diversity and inclusion, actively encouraging applications from individuals of all backgrounds for the Senior Supplier Relationship Manager role. They have supportive policies in place and offer flexible working arrangements to accommodate a diverse workforce, ensuring everyone can thrive.

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Common Interview Questions for Senior Supplier Relationship Manager
What makes you a good fit for the Senior Supplier Relationship Manager position at Aviva?

To answer this, highlight your relevant experience in healthcare procurement and supplier management. Discuss your strong negotiation skills, your ability to develop meaningful relationships, and your knowledge of the UK health system. Show how these qualities align with Aviva's goals and values.

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Can you describe a challenging negotiation you've handled in the past?

When answering this question, focus on a specific instance that shows your negotiation skills. Detail the context, the strategy you employed, and the results of the negotiation. Conclude with the lessons learned and how you would apply them to the Senior Supplier Relationship Manager role at Aviva.

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How do you prioritize tasks as a Senior Supplier Relationship Manager?

Discuss your approach to task management, such as using prioritization techniques or tools. Emphasize your ability to balance short-term and long-term goals, and mention how you ensure that the team stays aligned with Aviva's strategic objectives.

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What strategies do you use to build strong relationships with hospital providers?

The key here is to provide specific examples of relationship-building strategies such as regular communication, transparency, and shared objectives. Explain how building trust and understanding their challenges leads to smoother negotiations and improved outcomes.

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Describe your experience with contract management and performance evaluation.

Be prepared to discuss your previous roles involving contract management. Share your methodology for performance evaluation, including key metrics, collaboration with internal teams, and adjustment strategies to ensure contract adherence and supplier accountability.

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In your opinion, what is the most important quality for a Senior Supplier Relationship Manager?

Identify a key quality such as strong negotiation skills or relationship-building ability. Provide reasoning and examples of how this quality has impacted your success in previous roles. Relate it back to how it would be beneficial for your role at Aviva.

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How do you handle conflicts with external providers?

Detail your conflict resolution process, emphasizing communication, understanding the other party's perspective, and striving for win-win outcomes. Showcase any specific scenarios where you successfully resolved conflicts and improved relationships with suppliers.

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What do you know about Aviva's approach to healthcare?

Research Aviva’s healthcare strategy and its commitment to quality service delivery. Discuss how you resonate with their mission and how your professional goals align with their philosophy of improving customer outcomes.

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How do you stay updated with changes in the healthcare sector?

Share the methods you use to keep your industry knowledge current, such as subscribing to healthcare publications, attending industry conferences, or participating in professional networks. Explain why staying informed is crucial for a Senior Supplier Relationship Manager.

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What are your long-term career goals as a Senior Supplier Relationship Manager?

Discuss your aspirations related to growth within Aviva or the healthcare field. Tie your goals to developing expertise, contributing to strategic initiatives, or paving the way for future leadership roles, illustrating how Aviva can support those ambitions.

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Providing around 18 million customers with insurance, savings and investment products, Aviva are one of the leading providers of life and pension products in Europe and have strong businesses in selected international markets. We combine life in...

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Full-time, hybrid
DATE POSTED
April 20, 2025

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