Coordinator, B2B Sales

Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. In support of our mission, we are seeking a Coordinator, B2B Sales to join our Corporate Development Team. Want to help us transform the travel experience? The ideal candidate will have experience providing best in class customer experience, managing a large customer base, and creating new, efficient processes.

We believe in being intentional about our approach to modern work. Our hybrid model drives our commitment to fostering an environment that empowers, enables and supports our workforce to do their best work with in-person moments that matter. The Coordinator, B2B Sales role reports to the Senior Manager, B2B Sales and will require an in-office presence for critical moments, as defined by the hiring manager.

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our employee resource groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

What you'll do as the Coordinator of B2B Sales:

• Oversee the day-to-day operations of our B2B program, from inquiry to completion, including personalization, order fulfillment, and customer relationship management

• Coordinate execution of corporate orders including inventory identification, corporate personalization production, special order requests, shipping, and fulfillment strategy

• Cultivate and nurture client relationships by effectively communicating our B2B program and offerings

• Leverage sales and account management principles to grow an ongoing pipeline of accounts

• Support implementation of outbound sales strategies

• Establish workflows and best practices in our CRM tool

• Own and analyze data sets that track performance and drive strategy

• Proactively suggest improvements to existing processes and develop new tools to increase efficiencies in corporate personalization production and fulfillment

• Monitor competitive corporate gifting programs and compile findings for continuous improvement of our program

Who you are:

• Minimum of 2 years of professional experience, ideally in an operations, account management, or project management role

• You enjoy finding the best possible process to complete a task and relish implementing those processes as common practice

• You are effective at managing multiple tasks simultaneously and comfortable taking on responsibility

• You are thoughtful and meticulous, with a high level of attention to detail

• You are proficient in Excel and understand how to organize and manipulate data

• You are an excellent communicator with a capability of always finding the right tone and delivery to best meet client needs

• You’re a detail-oriented and proactive problem-solver

• Team player with a "no task is too small" attitude

• Enjoys working in a fast-paced and ever-changing environment

• Passionate about transforming travel (but that’s a given!)

Compensation Package:

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards program that also includes benefits, bonus, equity and various social and professional investment opportunities at Away. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Away employees. We expect the majority of the candidates who are offered roles at Away to fall healthily within the range based on these factors.

• Salary Range: $89,000.00 - $95,000.00 annually

• This role is eligible to participate in Away’s Annual Company Performance Bonus Plan, the terms of which are determined on an annual basis at the discretion of the company

• Equity Grant: commensurate with level determined at the discretion of the company

• Benefits Overview:

  • Medical, Dental and Vision insurance

  • Life and AD&D insurance

  • 401(k) with a company match

  • Flexible spending, health savings and commuter benefits

  • Paid Time Off (vacation, personal well being, volunteer, paid holidays, floating holidays, bereavement and jury duty)

  • Paid Parental Leave, Short & Long-term disability

  • Product stipends and recognition awards

About Away:

Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. The company launched in 2016 with one perfectly designed carry-on and has since expanded to offer an array of luggage and travel essentials built for the modern traveler. Headquartered in New York City, with teams in London and Toronto, Away currently ships products to three countries around the world. Away has been named one of Fast Company’s “World’s Most Innovative Companies”, has been recognized on TIME’s list of “Best Inventions”, and Inc's Best Led Companies. To learn more, visit awaytravel.com.

You’ll love working at Away because:

• We travel. We encourage you to take time to recharge outside of the office. You’ll have generous PTO to explore new places and access to Away products to ensure your travels are seamless. 

• We’re not just employees. We’re people. We deeply value the talent our team brings to the table, and believe that fair and equitable total rewards packages are part of our commitment to everyone who works here. We offer insurance coverage (health, vision, and dental), tax savings plans for retirement, dependent care, commuter benefits, generous and inclusive parental leave, and a stocked kitchen.

• We’ll invest in your career. Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities, as well as access to one-on-one professional coaching services, so we can support you as the company's needs evolve.

• We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is, too. Through people-focused initiatives like our Employee Resource Groups, monthly cultural programming, our hybrid approach to ways of working, and our newly designed HQ that centers intentionality & collaboration, we're building the cultural foundation that gives people the emotional and physical space to bring their best selves to work.

• And so much more…! You can bring your dog to work. We organize ways to give back to our local communities.

EEOC Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.