AWS Engineer (Remote)

Since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions!

Our Core Values:

Relentlessly Pursue Excellence

Empower People & Partners

Make a Difference

No Boundaries

Embrace Possibilities

Our Systems team at Arise is looking for a Systems Engineer who will report into the Senior Manager, Infrastructure Engineering and will help develop and implement controls and processes to better manage the systems across Arise and will be a key member of AWS Cloud Migration initiative. The ideal candidate is a self-starter, able to drive tasks to completion independently, and able to learn new skills on the job as project requirements expand. Our team’s mission is to envision, build and deploy the next generation of Cloud platform for data ingestion, processing, storage, and analysis at scale. This is your opportunity to join this incredible team and leave your mark on Arise and the booming gig-economy.

What you will take on:

• Responsible for planning, designing and implementation of AWS cloud infrastructure and also responsible for providing cost effective, secure and highly performant solutions for all AWS cloud infrastructure implementation
• Experience in implementing AWS infrastructure as “infrastructure as code” using Terraform or something similar scripting
• Experience in setting up VPCs, Transit Gateway, Load balancers, Site-to-site VPN, AWS Firewall or equivalent third-party firewalls on AWS cloud and also experience in Identity and Access Management (IAM) and Certificate Management
• Experience of monitoring Framework (such as CloudWatch, datadog etc)
• Experience of network fundamentals and deep understanding of DNS, DHCP, TCP/IP, routing, switching etc.
• Strong troubleshooting skills in order to identify network and system issues and resolve/mitigate the issues quickly
• Knowledge in onboarding of application into Okta but not required
• Experience in implementing, running and maintaining a 24/7 production environment
• Experience in providing architecture/system documentation and should have strong communication skills in general
• Demonstrate extensive knowledge of VMware technologies and also demonstrate implementing and managing on-premises VMware infrastructure. Experience in designing and implementing virtual desktop infrastructure (VDI) and enabling template management.
• Experience in troubleshooting and resolving VMware environment issues.

Our new team member will need:

• Bachelor’s Degree in System Engineering, Computer Science or related fields
• Knowledge to cloud computing concepts and design consideration
• Three years of experience in BASH, python scripting etc.
• 10 years of experience managing on-premises VMware infrastructure
• Excellent analytical and problem-solving skills, creative thinking and design skills
• Strong written, verbal, and interpersonal communication skills

Competitive Compensation and Benefits which include:

• Joining a diverse group of awesome individuals Making a Difference every day
• ~70% of your Health/ Dental/ Vision/ Flex Spending Benefits paid by Arise
• 401k – 40% match starting on day 1
• Tuition Reimbursement of $4,000 each year!
• Flexible Time Off- Take ownership of your time, workload, and results
• 9 holidays and 1 Diversity Day
• Maternity & Paternity Paid Leave
• Life and Disability Insurance 100% paid by Arise
• Work hard AND have FUN! We play a lot at Arise.

When smart creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V