Job details

Senior Program Manager I

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Real-Time Operations (RTO) is a critical business line and a strategic priority for Axon, focused on revolutionizing public safety through innovative products like Axon Dispatch and Axon Respond. Our vision is ambitious: to become the world's leading real-time operations platform for public safety, connecting first responders, dispatchers, and supervisors with cutting-edge technology.

In your role, you will drive growth initiatives and be a focal point in the day-to-day operations of our business. You will be customer-facing, helping to accelerate the adoption of our newest offerings. You will collaborate with Sales and Customer Success to scale our go-to-market (GTM) motions. You will also work with the Product and Finance teams to operate rhythms such as the Weekly Business Review (WBR) and annual planning activities.

To be successful, you must have an infectious growth mindset, a strong bias for action, and an unwillingness to be blocked. You must be adept with data, undeterred by the need to write SQL to get what you need. You must also be impeccable in front of customers and executives alike, whether presenting in-person or through your writing.

Location: Atlanta, GA (hybrid)
Reports to: Sr. Director, Product, Real-Time Operations

Accelerate the adoption of new offerings through a combination of individual effort and collaboration to enable sellers, marketers, and customer stakeholders alike.
Challenge existing assumptions and lead the charge to seek truth, raising the bar in how we serve customers.
Pioneer and operate mechanisms to scale our business, including Weekly Business Reviews.
Lead through data and foster a culture of data-driven decision-making.

What You Bring

5+ years of Program Management experience in a cloud software/service business or similar, with B2B customer-facing experiences.
A proven track record of biasing for action to drive growth; a self-starter.
Impeccable writing skills, capable of bringing clarity to complex topics for executives and exciting customers/stakeholders about new capabilities.
Proficiency in leading discussions with executives and customers, representing Axon at the highest levels.
Ability to self-serve data needs (e.g., proficiency with SQL), draw conclusions from data, and drive decisions.
Knowledge of when to transition from hustle to scale, with the ability to “build their way out of a job.”

Benefits that Benefit You

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 68,000 in the lowest geographic market and USD 130,000 in the highest geographic market. The on target earnings range for this role is between USD 104,000 in the lowest geographic market and USD 200,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).

#LIREMOTE

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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By Axon

Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

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