Job details

Technical Account Manager (Onsite)

Axon is looking for a Technical Account Manager II to provide support and management for their programs at the Hillsborough County Sheriff’s Office. The ideal candidate will have a strong background in managing customer relationships and technical projects.

Skills

Understanding of SAAS
Proficient in Excel for analytical reporting
Strong interpersonal and communication skills
Detail-oriented with organizational skills
Knowledge of routing and switching methodologies

Responsibilities

Provide tier 1 and 2 technical support to agency personnel
Achieve mastery of Axon’s Evidence.com
Manage customer expectations and satisfaction
Troubleshoot daily issues and communicate status to stakeholders
Produce status and usage reports of assigned products

Education

Bachelor’s Degree or equivalent work experience

Benefits

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs

To read the complete job description, please click on the ‘Apply’ button

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By Axon

Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

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