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Technical Account Manager (Onsite)

Axon is looking for a Technical Account Manager II to provide support and management for their programs at the Hillsborough County Sheriff’s Office. The ideal candidate will have a strong background in managing customer relationships and technical projects.

Skills

  • Understanding of SAAS
  • Proficient in Excel for analytical reporting
  • Strong interpersonal and communication skills
  • Detail-oriented with organizational skills
  • Knowledge of routing and switching methodologies

Responsibilities

  • Provide tier 1 and 2 technical support to agency personnel
  • Achieve mastery of Axon’s Evidence.com
  • Manage customer expectations and satisfaction
  • Troubleshoot daily issues and communicate status to stakeholders
  • Produce status and usage reports of assigned products

Education

  • Bachelor’s Degree or equivalent work experience

Benefits

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
To read the complete job description, please click on the ‘Apply’ button
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CEO of Axon
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Rick Smith
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Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$75,000/yr - $125,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
August 21, 2024

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