Job details

Technical Account Manager - Philadelphia (Onsite)

Axon is looking for a Technical Account Manager to join their team at the Philadelphia Police Headquarters. The ideal candidate should have a background in managing customer relationships and technical projects.

Skills

Technical project management
Customer relationship management
SAAS and Cloud solutions knowledge
Excellent communication skills
Organizational and time management skills

Responsibilities

Provide tier 1 and 2 technical support to agency personnel
Manage customer expectations and keep customers satisfied
Produce analytical reports and communicate status to stakeholders
Participate in weekly stand-up meetings
Troubleshoot daily issues and provide assistance on-site

Education

Bachelor’s Degree or equivalent work experience

Benefits

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support

To read the complete job description, please click on the ‘Apply’ button

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By Axon

Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

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