Job details

Technical Account Manager, Software Services

Axon is seeking a Technical Account Manager to support law enforcement agencies using their software solutions. The successful candidate will help ensure smooth deployments and enhance customer satisfaction.

Skills

Technical support experience
Software deployment knowledge
Excellent communication skills
Relationship management
Understanding of IT infrastructure

Responsibilities

Provide technical support for Axon's products
Assist in configuring and deploying Axon products
Facilitate software adoption with agency clients
Build and maintain customer relationships
Document and report technical issues and resolutions
Provide training to agency staff
Collaborate with cross-functional teams
Participate in continuous improvement initiatives
Provide onsite support as necessary

Education

Bachelor’s degree in business administration, computer science or related field

Benefits

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs

To read the complete job description, please click on the ‘Apply’ button

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By Axon

Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

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