Job details

Technical Support Engineer (Onsite) - Peachtree Corners, GA - job 1 of 2

Axon is seeking a high-energy, experienced Technical Support Engineer with expertise in customer service, computer networking, and cloud solutions. Join a company focused on law enforcement technology as part of a mission to protect life.

Skills

Customer service expertise
Computer networking
Linux systems administration
SaaS experience
Knowledge in virtualization

Responsibilities

Work closely with Law Enforcement customers
Become an expert on the Fusus solution
Lead consultative Solution Audits
Provide frontline email & phone support
Research and troubleshoot technical issues
Assist tier 1 support team
Log and provide detailed notes on customer interactions
Participate in an on-call rotation for outages

Education

Bachelor’s degree in Information Technology or related field
Network certifications (e.g., CCNA, CompTIA Network+)

Benefits

Competitive salary with 401k match
Discretionary paid time off
Medical, Dental, Vision plans
Fitness programs
Learning & development opportunities

To read the complete job description, please click on the ‘Apply’ button

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By Axon

Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

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