Senior Manager Financial Systems

Job Responsibilities

• Provide Tier1 support to all financial systems like NetSuite, Zip, Tipalti, Navan, Expensify, etc.
• Working under minimal supervision, serve as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies and information systems.
• Work to understand complex business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.
• Examine user requirements, procedures, and problems to improve existing systems and automation while reviewing and analyzing technical reports, manuals, periodicals, and other reference materials to develop programs to meet needs.
• Review existing systems to understand capabilities and make recommendations, including upgrading to and purchasing new equipment or software packages.
• Ensure stability, integration, and integrity of production systems.
• Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support.
• Implement & Participate in the Change Management process for all applications while maintaining internal controls.

Qualifications

• 8+ years of progressive ERP experience, including at least 3 years with NetSuite
• 3+ years working with P2P suites with at least 1 year with any procurement application
• 2+ years working with travel and expense tools such as, Navan/TripActions, Concur, or Expensify
• Strong alignment to our mission and values
• Deep expertise in Tech industry financial processes and designing systems to scale
• Ability to partner effectively with executives and managers

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