B4B Sales Enablement Coordinator

At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure.

We’ve grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date - and that’s just the beginning. We’re now hosting guests in more than 9,000 homes in 25+ cities around the world (and growing!), with an aim to hit 50 cities by 2025.

Our vision comes to life through our ways of working. For our 800+ member team located across 15 countries, we’ve created a culture of collaboration, inclusiveness, and opportunity.

We believe our people should have the power to choose their preferred way to work. Depending on the role’s requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two.

We are driven by our core values. To our team, Time is our most important resource. Excellence isn’t simply a standard, but an exciting way to look at life. We Care deeply about our guests and colleagues. Our relationships are built around Transparency, which builds trust and improves communication.

We’re shaping the future of living, and we want you to be part of that journey.

We are looking to recruit a B4B Sales Enablement Coordinator. In this role, you will focus on managing our Blueground for Business tech stack for all users on the team, maintain existing & create new training materials, and drive the onboarding process for all new hires.

The role is a great opportunity for a hard-working and talented person to gain a real insight into the operational back-office space of the Corporate Housing sales space. If you're someone who possesses sound experience in Sales Enablement, onboarding coordination, and problem-solving then this role is for you!

What you will focus on:

• Set up new user accounts, manage existing seats to ensure we are maximizing use, remove inactive users
• Internal point person for general troubleshooting & user support
• Spending at least an hour per month connecting with sales reps globally to identify primary workflow issues and workshop solutions keeping our tech stack in mind
• Manage invoices by adding them to the BG suppliers' g-sheet for payment
• Sharing best practices on our tools, policies and processes as a company
• Maintain existing training materials - edit/update existing collateral as policies and processes change; add more details as needed to further enrich the content
• Create new training material for new team processes & policies
• Support leadership in creating decks for internal calls/presentations
• Work closely with the L&D team to migrate and maintain onboarding material in LooopOrganize and build out the training workflow in Looop
• Identify and coordinate “refresher” training opportunities with B4B team based on FAQs, team feedback, and noticeable gaps in training - may help lead trainings
• Oversee new hire onboarding plan including coordinating & scheduling training sessions with new hires and trainers
• Propose adjustments to the training schedule/plan based on feedback from new hires and identified gaps in the onboarding process
• Create assessments to further enhance new hire training - potentially build out a new-hire sign-off process
• De-duplicate and maintain content applicable to both B2C and B4B teams to have one source of truth; create consistency across teams when possible
• Recurring calls with B2C counterpart to understand B2C processes and best practices that could potentially be implemented with B4B and vice versa
• Assist with building training materials and process docs unique to global cities based on feedback from local teams and Director of B4B Sales - EMEA

What we are looking for:

• 2+ years of professional experience, preferably in a learning and development, training, or coordinator role
• Self-learner who can learn to use new technologies with minimal guidance as the role’s tech-stack shifts to meet evolving needs; experience with email automation tools such as Outreach or Salesloft is preferred
• Strong presentation and communication skills; able to effectively present new ideas, the desired outcome, and the overall business impact to peers, managers, and other departments
• Proactive problem-solver who anticipates and addresses the B4B Sales team’s challenges and works cross-departmentally to deliver holistic enablement content
• Experience working cross-functionally in a collaborative work setting; comfortable working with all levels in an organization (peers, colleagues, senior leadership)
• Proficient in Google Suite, specifically Google Slides
• Strong organizational skills; ability to prioritize and manage multiple cross-functional projects in a fast-paced environment
• Self-motivated team player

Your benefits:

• Competitive compensation & annual bonus
• Blueground Stock Option Plan
• Laptop stipend & monthly mobile plan reimbursement
• Flexible PTO
• Competitive Health insurance (Medical, Dental and Vision), along with complimentary access to wellness perks like Health Advocate, One Medical, Teladoc Virtual Health & mental health therapy through Talkspace
• 401k retirement plan
• Paid maternity/parental leave benefits for new parents
• Flexible work environment & employee mobility opportunities through our Blueground Nomads program
• Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!

At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

For more information on Blueground, visit us at www.theblueground.com. To keep up with Blueground news, follow us on LinkedIn, Instagram and Tik Tok!