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Casting: Santa Claus

The Santa Claus role at The Americana is a high-energy, guest-focused position that requires embodying the traditional Santa Claus character with warmth, enthusiasm, and authenticity. Responsibilities include greeting visitors cheerfully, sharing the classic Santa story consistently, interacting with guests to create magical and memorable experiences, and distributing special gifts. Santa must maintain character at all times while in guest areas and work closely with staff to uphold performance standards. This is a temporary position beginning November 2025 through December 2025. ESSENTIAL FUNCTIONS: Greet visitors to the property warmly and with enthusiasm. Perform as the magical Santa Claus character, adhering to all the standard storytelling of the traditional American Santa Claus fairytale (including but not limited to North Pole as home, toy workshop, elves as helpers, Mrs. Claus, eight reindeers plus Rudolph, magical sleigh ride on Christmas Eve, etc.). Refrain from sharing any personal stories that do not support the magic of the Santa Claus story. At any time, The Americana has the right to alter and regulate Santa’s scripting to meet The Americana’s standards. Work closely with staff to maximize the guest’s experience and other interactions that make the guest’s visit memorable and one they would like to repeat year after year. Distribute any special takeaways to guests, emphasizing that this is a special gift from Santa. Follow all instructions from The Americana management personnel. Maintain a professional, respectful relationship with all Americana employees Follow daily performance schedule as provided at beginning of the Season. Maintain the Santa Claus character at all times whenever in the Common Areas of The Americana, including but not limited to the Santa House, exterior and interior Common Areas, Tenant spaces, or any other location where guests may be present. Provide a costume for all services performed. Go from sitting to standing position throughout the day. Sit for extended periods of time. Maintain professional decorum in keeping with the timeless nature of the Santa Claus character. MINIMUM REQUIRED QUALIFICATIONS: Must have real beard. Must provide their own Santa costume. Previous Santa experience in a high-volume setting Thrives in a fast-paced work environment Exceptional communication skills Physical demands and work environment: Able to multi-task and maintain a good temperament during high-pressure situations. Sitting up to 8 hours per day. Ability to climb stairs. Must be flexible and willing to work different shifts as needed, including weekends and nights.
What You Should Know About Casting: Santa Claus, Backstage

Join The Americana in Los Angeles as our jolly Santa Claus! This seasonal position is all about bringing joy and magic to visitors from the moment they arrive. As Santa, you'll be the heart of our festive atmosphere, warmly greeting guests with cheer and enthusiasm while embodying the beloved character known for spreading holiday joy. Your main duties will include sharing the enchanting stories of Santa's life at the North Pole, engaging with families to create unforgettable experiences, and handing out special gifts that will light up their faces. This temporary role runs from November 2025 through December 2025, allowing you to fully immerse yourself in the festive spirit. You'll need a real beard and your own Santa costume to ensure authenticity, along with previous experience in a busy setting where every moment counts. Communication is key, as you'll work closely with our team to ensure that every guest walks away with wonderful memories, wanting to return for years to come. Get ready for long hours of fun, laughter, and the occasional challenge as you create a magical holiday season for everyone who visits The Americana!

Frequently Asked Questions (FAQs) for Casting: Santa Claus Role at Backstage
What are the main responsibilities of the Santa Claus role at The Americana?

The Santa Claus role at The Americana primarily involves greeting visitors with warmth, sharing the enchanting stories of Santa's life, and distributing special gifts to guests. The role demands maintaining the Santa character throughout your interactions in various settings, including the Santa House and surrounding areas.

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What qualifications are needed to apply for the Santa Claus position at The Americana?

To apply for the Santa Claus position at The Americana, candidates must have a real beard and provide their own Santa costume. Experience in a high-volume setting is crucial, as well as being able to thrive in a fast-paced environment while delivering exceptional communication skills. Flexibility for different shifts is also essential.

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When does the Santa Claus position at The Americana begin and end?

The Santa Claus position at The Americana is a seasonal role that commences in November 2025 and runs until the end of December 2025, perfectly timed to spread holiday cheer during the festive season.

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Is previous Santa experience required for the role at The Americana?

Yes, previous experience as Santa is highly recommended for the role at The Americana, as it enables you to interact confidently with guests in a lively, high-traffic environment, helping to create magical moments for families visiting during the holiday season.

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What are the physical demands of being Santa Claus at The Americana?

The role entails various physical demands, including being able to sit for extended periods, standing, climbing stairs, and maintaining energy throughout busy shifts. Candidates should be prepared for a physically active job that engages them with visitors consistently.

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Common Interview Questions for Casting: Santa Claus
How would you embody the spirit of Santa Claus during your shifts at The Americana?

To embody the spirit of Santa Claus, focus on exuding warmth, joy, and authenticity in every interaction. Practicing cheerful greetings and the classic storytelling that defines Santa's character can truly enhance the guest experience.

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Can you describe a time when you managed a challenging situation while providing customer service?

Share a specific incident where a guest was upset or had a unique request. Highlight how your communication skills and patience allowed you to turn the situation around, ensuring the guest left happy while staying in character.

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What storytelling techniques would you use to engage children and families as Santa?

Use lively animations, vary your tone, and interact dynamically with children by asking them questions about their Christmas wishes. Inviting them into the magical world of Santa, such as talking about the North Pole or his reindeer, captivates their imagination.

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How do you maintain energy and enthusiasm during long, busy shifts?

To maintain energy and enthusiasm, ensure you're well-rested, stay hydrated, and take short breaks when possible. Engaging actively with guests can also foster an exciting atmosphere that energizes both you and the visitors.

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What would you do if a guest didn't believe you were Santa?

If a guest expresses disbelief, gently embrace their skepticism while focusing on making the experience joyful. Encourage them to share their wishes and utilize humor to keep the interaction lighthearted and fun.

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Describe your approach to working with a team to enhance guest experiences.

Collaboration is key! I would prioritize open communication and support my team members, sharing updates on guest interactions and ideas to ensure we're all contributing to a memorable experience for everyone visiting The Americana.

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How would you keep the magic alive during moments of high pressure or significant crowding?

During high-pressure moments, it's essential to stay calm and remember the core joy of the role. Focus on individual interactions and maintain your character, creating small, personal moments of magic wherever possible.

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What is your favorite part about being Santa Claus?

The best part about being Santa Claus is bringing joy and magic to children and families during the holiday season. Seeing the smiles on their faces and being part of their holiday memories is incredibly rewarding.

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How would you respond to a child who asks difficult questions about Santa?

In such situations, it's best to embrace the magic of Santa! Use imaginative storytelling to provide answers that align with the ideals of Christmas, focusing on the values of kindness, giving, and the spirit of the holiday.

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How do you ensure you adhere to The Americana’s guidelines while performing as Santa?

By familiarizing myself with The Americana’s guidelines before starting the role and consistently communicating with team leads, I ensure that I perform in alignment with their expectations while keeping the magic alive for the guests.

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EMPLOYMENT TYPE
Temporary, on-site
DATE POSTED
April 9, 2025

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