North Field Training Manager, U.S. Pharmaceuticals

The North Field Training Manager at Bausch + Lomb is responsible for developing and executing training strategies that align with the organization's pharmaceutical business goals. This includes planning and organizing training sessions for new hires and existing employees, mentoring Regional Field Sales Trainers, and ensuring that they are equipped to onboard new team members successfully. The FTM also collaborates with various departments to deliver content that supports marketing and sales initiatives, showcasing their expertise in disease states and Bausch + Lomb products.

To qualify for the North Field Training Manager role at Bausch + Lomb, candidates should possess a BA/BS in Business, Marketing, or a related field. Though an MBA or advanced degree is preferred, having at least 5 years of sales experience—preferably in eye care—is essential. Previous training experience as a Field Sales Trainer or Mentor is strongly desired. Candidates must also demonstrate excellent communication skills and be willing to travel up to 40%, including some weekend commitments.

The North Field Training Manager at Bausch + Lomb develops a variety of training programs that include onboarding sessions for new hires, continuous education for existing employees, and specialized workshops for Regional and National meetings. These programs focus on product knowledge, disease state education, and effective sales techniques aligned with the company’s promotional strategies.

Travel is a significant component of the North Field Training Manager's role at Bausch + Lomb, with an expectation of up to 40% travel, including overnight trips. This may involve co-travels with sales team members to customer locations and attendance at regional or national meetings. Being near a major airport in the assigned region is preferred to facilitate this travel.

Bausch + Lomb offers a comprehensive benefits package for the North Field Training Manager and employees, which includes medical, dental, and vision insurance, life insurance, a 401(k) plan with company match, and tuition reimbursement for select degrees. Employees may also enjoy paid vacation, floating holidays, sick time, as well as potential short-term and long-term incentives, making it a fulfilling place to work!

To ensure effective onboarding, I follow a structured approach that includes comprehensive training sessions covering product knowledge, disease states, and sales strategies. I also pair new hires with experienced mentors who can provide guidance and real-life insights. Regular follow-ups and feedback sessions help address any challenges and reinforce learning.

I have a strong background in training and mentoring sales teams, focusing on collaboration and empowerment. I regularly conduct workshops and role-playing sessions to enhance skills and build confidence. I also prioritize open communication, allowing team members to share their experiences and challenges, which fosters a supportive learning environment.

To keep training content engaging, I incorporate interactive elements such as quizzes, group discussions, and hands-on activities. Real-case scenarios relevant to our products and markets also resonate well. I adapt my delivery style to accommodate different learning preferences, ensuring that all participants are engaged and absorbed in the training material.

I measure the success of training programs through various metrics, including participant feedback, sales performance analytics post-training, and pre-and post-training assessments. Continuous monitoring of how newly acquired skills translate into sales results is key to ensuring that training is effective and aligned with our goals.

Certainly! I encountered a challenge where trainees were struggling with understanding complex product information. I adapted by creating simplified visuals and reference materials that broke down the data into digestible formats. By also encouraging group discussions, I made it easier for trainees to learn from one another and clarify doubts, which significantly improved their confidence and knowledge retention.

I stay updated on industry trends by actively participating in professional networks, attending conferences, and subscribing to leading publications in the pharmaceuticals and eye care sectors. Engaging with thought leaders on social media platforms also provides valuable insights that I incorporate into my training programs.

Training plays a vital role in achieving sales goals by equipping team members with the necessary skills and knowledge to effectively promote products. A well-trained sales team can better understand customer needs, address objections, and close sales, which ultimately drives revenue growth. A continuous development culture also keeps the team motivated and aligned with business objectives.

I view feedback and criticism from trainees as valuable input for growth. My approach involves actively listening to their concerns, followed by an open discussion to address any misunderstandings or challenges. I also strive to implement constructive feedback into future training sessions to ensure that all team members feel heard and valued.

The most important quality for a Field Training Manager is the ability to foster collaboration and trust within the team. Being approachable and demonstrating genuine interest in team members’ growth builds a positive environment that encourages learning. Flexibility and adaptability are also crucial, as training methods may need to evolve based on feedback and changing market demands.

I am passionate about eye health and excited about the opportunity to contribute to a company with such a storied history of making a difference in people's lives. Bausch + Lomb’s commitment to innovation and collaboration aligns perfectly with my professional values. I am eager to leverage my skills to support and grow a talented sales team that will drive positive outcomes for our customers.