Staff Software Engineer (Insights)

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Who we want:

We are looking for a Staff Backend Engineer to join our Insights Back-End team to help build out data pipeline, data store and API layer of Bazaarvoice data that will power our various client-facing dashboards, raw data reporting, product performance reporting. The ideal candidate has built and operated systems that aggregate and share data sets to support new product offerings and is well experienced in evaluating the right technologies to build those data sets. Success in the role is underpinned by a strong understanding of the business cases of the product portfolio and building relevant data sets, API layer and access methodologies that support the portfolio goals.

What you’ll be doing:

Own, design, implement and support of major components of the unified back end data.

Define how data should be aggregated and made available to other consuming applications while maintaining high availability and performance.  

Implementation of the mechanism, systems, and software to make it happen.

Use your strong grasp of the technology stack to guide where we go next.

Drive engineering best practices and help mentor talent.

• 7+ years of experience building and supporting scalable, distributed systems using open-source tools.
• Proven hands-on experience with Object Oriented programming languages and with at least 1 scripting language (ex. Java/C++/etc. and Python/Ruby/etc.).
• Experience with Agile methodologies.
• Experience with writing complex SQL queries (any dialect but PostgreSQL is a plus).
• Experience with some sort of API framework (ex. Spring Boot).
• Experience with big data infrastructures such as Hbase, RDBMS, Redshift.
• Experience with optimizing database performance by using various techniques such as indexing, caching.
• Experience with public cloud hosting provider (AWS (preferred), Google Cloud, Azure or similar).
• Experience using modern build tools such as Maven, Jenkins, GitHub, etc.
• Experience with Amazon Web Services a strong plus - CloudFormation, EMR, S3, EC2, Athena etc.
• Experience with scheduling services such as Airflow, Oozie.
• Experience with Data ETL and data modeling
• Experience with building large-scale systems with extensive knowledge in data warehousing solutions.
• Developing prototypes and proof-of-concept systems.
• Strong analytical, technical, and communication (oral and written) skills.
• Someone committed to excellence. That means building collaborative relations up, down and across the organization; staying positive when tackling tough challenges that often requires cross-team contribution.
• Prior technical leadership and/or mentorship experience.

#LI-Hybrid

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Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.  

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. 

We champion what’s best for Bazaarvoice before individuals or teams.  

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check.