Staff Product Designer - Credit Cards

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members.BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.To learn more visit becu.org/careers.PAY RANGEThe Target Pay Range for this position is $147,800.00-$180,600.00 annually. The full Pay Range is $114,700.00 - $213,700.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.BENEFITSEmployees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here .IMPACT YOU’LL MAKE:As a Staff Product Designer for Credit Cards at BECU, you’ll play a pivotal role in shaping user-centered solutions that drive our members’ financial success. Your work will be central to creating impactful and intuitive designs that align with our mission and enhance user experiences. By leading design strategies, conducting user research, and collaborating with a dynamic team, you'll help craft the innovative experiences our members and staff rely on every day. Your ability to translate complex challenges into elegant solutions will be key in advancing BECU’s design excellence and fostering a culture of empathy and innovation.This role can be done remotely in WA, OR, ID, AZ, TX, SC, GA, with a strong preference for WA state.*WHAT YOU’LL DO:• Discover and Prioritize User Needs: Collaborate with product leaders to research and identify user needs and goals, ensuring that their voices drive our design process.• Champion Insights: Conduct usability studies and gather feedback from various channels to guide design decisions and continuously improve user experiences.• Innovate Through Prototyping: Develop and refine design solutions using rapid prototyping and iterative processes to tackle complex design challenges.• Own the Design Process: Manage the complete design journey within your product team, from ideation to implementation, to address user needs effectively.• Create Design Assets: Develop user journeys, personas, wireframes, and prototypes that transform conceptual ideas into practical and engaging experiences for both staff and members.• Lead User Research: Conduct user research in collaborative settings, providing prioritized recommendations to guide design improvements.• Participate in Design Critiques: Engage in design reviews and critiques, using feedback to enhance your designs and effectively communicate your design vision.• Contribute to Design Systems: Identify and address gaps in the design system based on user research, contributing innovative components to enhance the overall design framework.• Build Collaborative Relationships: Work closely with product and engineering teams to create cohesive and impactful end-to-end solutions.• Document and Present Findings: Prepare compelling documentation for senior leadership, highlighting opportunities to enhance user experiences and design effectiveness.• Stay Updated on Trends: Keep abreast of emerging technologies and industry trends by participating in UX communities, publications, and conferences.• Additional Duties: Perform other tasks as assigned to support the broader goals of the BECU Design Studio.This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.WHAT YOU’LL GAIN:• Collaborative Culture: Work with a talented team of designers and researchers who value your insights and creativity.• Impactful Work: Engage in projects that drive meaningful change and enhance the user experience for our members and staff.• Innovative Challenges: Tackle complex design problems with cutting-edge tools and methodologies.QUALIFICATIONS:Minimum Qualifications:• Bachelor’s degree in relevant field or equivalent work experience required. Advanced degree preferred.• Minimum 7 years of experience owning the end-to-end design process within a collaborative team.• Experience working with Figma with knowledge of latest industry best practices required.• Experience using qualitative and quantitative data to make informed design decisions.• Portfolio showcasing a full design process including cross-channel experiences, ability to deliver upon identified user needs with proven results backed by relevant metrics required.• Experience with most recently published WCAG guidelines, along with using guidelines to inform design decisions and product priorities.• Experience identifying and leading design sprint and team design thinking opportunities and matching project goals to outcomes of workshops.Desired Qualifications:• Experience working in a financial institution.• Working knowledge of AI and its impacts to the design process.• Mastery of interaction design practices, documented ability to create complex design components using latest industry standards required.• Basic knowledge of front-end technologies including HTML, CSS, and JavaScript frameworks such as React and Bootstrap required.• Experience using multiple methods of user research to identify opportunities and communicate findings.• Effective Storytelling and presentation skills for a wide range of stakeholders.• Completion of Advanced UX Certificate program.• Experience leading the creation of Design Systems or UI Pattern Libraries.• Experience working in agile teams using Lean UX process, Agile certification.• Accessibility certification.JOIN THE JOURNEYReady to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourneyEEO Statement:BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.Job Alerts: If you would like to be kept informed of new potential opportunities, click here (https://becu.wd1.myworkdayjobs.com/en-US/External/jobAlerts) . You will be asked to create an account if you do not already have one.From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future.As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.