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Auto Glass Installation Technician Trainee - job 3 of 3

Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.


A Brief Overview


A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations.  The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

What you will do


•    Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including:
•    Observing and assisting in installing and repairing auto glass
•    Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing
•    Providing additional services & products
•    Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques.
•    Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday.
•    Performs other duties as assigned
•    Complies with all policies and standards

What you’ll get:


•    Competitive weekly pay starting at $23.02/hour, increasing to $26.60/hour after training and certification.
•    Earn $5/set of wiper blades when added for customer safety.
•    Potential to be promoted in your first year! Earn a starting pay of $31.50/hour as a Senior Tech & $33.80/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
•    A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
•    Program to buy additional PTO or sell unused time up to 16 hours.
•    Up to $5,250 annually in tuition reimbursement.
•    Paid training and all the tools and resources you'll need to be successful.
•    View all our health, wealth, and life offerings at www.safelitebenefits.com.

Education Qualifications


•    High School Diploma GED/Equivalent Preferred

•    Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required

Experience Qualifications


•    Must be 18 years of age or older Required

Skills and Abilities


•    Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
•    Ability to stand for extended periods, work in tight spaces, bend and twist body
•    Ability to use a variety of hand tools and power tools safely and effectively
•    Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
•    Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
•    Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
•    Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”
•    Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs
•    Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
•    Problem-solving and ability to trouble-shoot issues, independently and collaboratively
•    Ability to read, write and interpret the English language and technical directions 
•    Ability to communicate orally (via phone) and written (via computer or other electronic means)
•    Ability to maintain a professional appearance, adhering to Company dress code and PPE policies
•    Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

#LI-CM1

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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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Average salary estimate

$51502.5 / YEARLY (est.)
min
max
$47725K
$55280K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Auto Glass Installation Technician Trainee, Belron

Are you ready to kickstart a rewarding career as an Auto Glass Installation Technician Trainee in Salisbury, MD? At Safelite, we believe in more than just auto glass repair and replacement – we're committed to fostering a fulfilling workplace where growth, professionalism, and a great attitude come together. As a Trainee, you'll embark on a comprehensive training journey, blending hands-on experiences with classroom learning. Picture yourself mastering the skills to expertly install and repair auto glass, while recalibrating advanced automotive safety systems. You'll be learning from seasoned professionals who embody the Safelite Spirit of customer service and quality craftsmanship. You'll not only earn a competitive salary starting at $23.02/hour, but you’ll also have the opportunity for substantial pay increases upon certification and promotion. With benefits valued over $10k, including a 401(k) plan, paid time off, and tuition reimbursement of up to $5,250 annually, Safelite truly supports your personal and professional development. Plus, you’ll enjoy the satisfaction of making customers happy and exceeding their expectations every day. If you have a high school diploma or GED, a valid driver's license, and the drive to succeed, we would love to have you join our dynamic team. Take the first step towards becoming a skilled auto glass technician and enjoy a career that not only pays the bills but fulfills your dreams.

Frequently Asked Questions (FAQs) for Auto Glass Installation Technician Trainee Role at Belron
What are the responsibilities of an Auto Glass Installation Technician Trainee at Safelite?

As an Auto Glass Installation Technician Trainee at Safelite, your responsibilities will include apprenticing under experienced technicians, installing and repairing auto glass, recalibrating safety systems, and providing top-notch customer service. You'll be engaged in both hands-on activities and educational training, ultimately leading you to become a certified technician.

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What qualifications are required for the Auto Glass Installation Technician Trainee position at Safelite?

To qualify for the Auto Glass Installation Technician Trainee position at Safelite, you need to be at least 18 years old and possess a high school diploma or GED. A valid state-issued driver’s license is also required to operate company vehicles. A passion for learning and a willingness to embrace the Safelite Spirit are essential.

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How does the training program work for the Auto Glass Installation Technician Trainee at Safelite?

The training program for the Auto Glass Installation Technician Trainee at Safelite combines hands-on experience with classroom instruction. You'll start by observing and assisting experienced technicians, followed by practical training in installations and recalibrations, ultimately working towards passing tests for certification.

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What benefits can I expect as an Auto Glass Installation Technician Trainee at Safelite?

As an Auto Glass Installation Technician Trainee at Safelite, you'll enjoy a comprehensive benefits package valued at over $10k, including competitive pay, paid training, a 401(k) plan with company matching, paid time off, micro-volunteering opportunities, and tuition reimbursement up to $5,250 annually.

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What opportunities for advancement are available for Auto Glass Installation Technician Trainees at Safelite?

At Safelite, there are significant opportunities for advancement. With strong performance, you can expect to be promoted to a Senior Technician and eventually to a Master Technician, with potential earnings increasing up to $33.80/hour within your first year. Career growth is a vital part of our culture!

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Common Interview Questions for Auto Glass Installation Technician Trainee
Can you explain your understanding of the Auto Glass installation process?

When answering this question, articulate the steps involved in auto glass installation, including preparation, removing the old glass, cleaning the bonding area, installing the new glass, and making any necessary recalibrations. Showing familiarity with safety procedures is crucial.

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How would you handle a difficult customer after a botched installation?

In response, emphasize the importance of listening to the customer's concerns, acknowledging the mistake, and taking responsibility. Explain how you'd work towards a solution, ensuring the customer's happiness while aligning with Safelite's commitment to quality service.

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Describe a challenging situation you faced and how you overcame it.

Share a specific example relevant to teamwork or technical challenges, focusing on your problem-solving skills and resilience. Highlight how collaboration or detailed planning aided in overcoming the obstacle and relate that back to the skills applicable as an Auto Glass Installation Technician.

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What motivates you to provide excellent customer service?

Discuss your passion for helping others and the satisfaction that comes with exceeding customer expectations. You might remember a specific rewarding experience in customer service that aligns with Safelite’s ethos of creating happiness for customers.

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Can you describe a time you worked as part of a team?

Outline a situation where teamwork led to a successful outcome. Highlight your specific role, how you communicated with team members, and what you learned about collaboration, all of which are valuable traits for a role at Safelite.

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What safety measures do you think are important when working with auto glass?

Describe basic safety protocols, such as wearing proper PPE, understanding the use of tools, and ensuring a safe working environment. Mention the importance of thorough training, such as the Safelite SafeTech certification.

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How do you stay organized during technical tasks?

Express your strategies for maintaining organization, such as keeping tools in designated spaces, following a step-by-step process, and perhaps using checklists. This demonstrates your attention to detail and reliability while working.

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Why do you want to work for Safelite as an Auto Glass Installation Technician Trainee?

Explain your admiration for Safelite's reputation in the industry, commitment to quality service, and the opportunities for personal growth and career advancement. Share what aligns with your career goals and values.

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How would you handle working in various outdoor weather conditions?

Highlight your adaptability and willingness to work outside, detailing your understanding of how certain conditions may affect installation processes. Emphasize your commitment to safety and quality, no matter the weather.

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What relevant experience do you have that makes you suitable for this role?

Share any previous experience that showcases your technical skills, customer service background, or anything that relates to the responsibilities of an Auto Glass Installation Technician. Relating experiences will make you a memorable candidate.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
April 16, 2025

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