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Job details

Senior Customer Success Manager

We are looking for a tech-savvy Senior Customer Success Manager to build strategic relationships with key enterprise customers and drive overall customer satisfaction.

Skills

  • Strong verbal and written communication skills
  • Technical aptitude
  • Excellent organizational and project management skills
  • Ability to analyze data and identify growth opportunities
  • Interpersonal skills and ability to build authentic business relationships

Responsibilities

  • Build strategic relationships with key executive stakeholders
  • Create and execute operational and product adoption goals
  • Develop strategic account plans and revenue opportunities
  • Work cross-functionally with internal departments to ensure customer objectives are met
  • Act as a trusted advisor to drive product adoption and customer success
  • Provide personalized customer experience and support the development of the Customer Success team

Benefits

  • Medical and ancillary benefits
  • Potential yearly bonus
  • Stipends for work-from-home expenses
  • Flexible paid time off
  • Annual professional development stipend
  • Competitive base salary
To read the complete job description, please click on the ‘Apply’ button
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CEO of BenchPrep
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Ashish Rangnekar
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We’re paving our own path to success in a new and growing field. We strive to learn every day, whether we’re creating content or our latest study tool. Our creative spirit rewards risk-taking, and our collaborative culture provides transparency an...

6 jobs
BADGES
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$115,000/yr - $145,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 11, 2024

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