Job details

Senior Customer Success Manager

We are looking for a tech-savvy Senior Customer Success Manager to build strategic relationships with key enterprise customers and drive overall customer satisfaction.

Skills

Strong verbal and written communication skills
Technical aptitude
Excellent organizational and project management skills
Ability to analyze data and identify growth opportunities
Interpersonal skills and ability to build authentic business relationships

Responsibilities

Build strategic relationships with key executive stakeholders
Create and execute operational and product adoption goals
Develop strategic account plans and revenue opportunities
Work cross-functionally with internal departments to ensure customer objectives are met
Act as a trusted advisor to drive product adoption and customer success
Provide personalized customer experience and support the development of the Customer Success team

Benefits

Medical and ancillary benefits
Potential yearly bonus
Stipends for work-from-home expenses
Flexible paid time off
Annual professional development stipend
Competitive base salary

To read the complete job description, please click on the ‘Apply’ button

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