The Benefits Assistant assists in the administration of firm wide benefits, ensuring compliance with all applicable laws pertaining to Family Medical Leave absences, workers’ compensation, short and long-term disability and any other covered leave of absence, including personal and military leave of absences.
JOB DESCRIPTION
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Work with other Benefits Department members administering the leave of absence program for the firm. Ensure that all requests from business services employees and attorneys are handled in a timely manner.
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Ensure all Federal and state laws and firm policies regarding leave of absences are being followed.
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Work with employees, Office Administrators, the Payroll Department, and insurers to obtain pertinent information as quickly as possible.
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Maintain and provide monthly reports on all business services employees and attorney leave cases for review by the Benefits Coordinator, Senior Benefits Manager and/or Director.
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Coordinate the processing of all short and long-term disability claims, as well as any Supplemental Income Protection Plan claims.
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Administer the New York State Disability Programs, claims processing, and payment of invoices. Coordinate leave under the NY State Paid Family Leave program with payroll.
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Coordinate the California State Disability and California Paid Family Leave programs with payroll to prevent overpayments.
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Work with Benefits Coordinator to process business services Family and Medical Leave requests through the time management system and enter time codes that correspond with the relevant periods of leave.
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May assist with workers’ compensation claims for all domestic offices, including filing online with Chubb for all offices outside of D.C. area.
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May assist with processing requests for physician-mandated Ergonomic Evaluations and workstation equipment.
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May assist with the coordination of Wellbeing activities for all US offices.
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The Benefits Assistant must be present at work during regularly scheduled working hours and as needed in the job position, consistent with the firm’s attendance expectations.
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All members of the firm are encouraged to participate in our Global Citizenship program.
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Other duties as assigned.
QUALIFICATIONS
REQUIRED SKILLS
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Good customer service skills.
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Must possess effective oral and written communication skills.
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Ability to remain professional throughout stressful situations, and resolve problems with creativity, confidentiality, and tact.
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Must demonstrate the ability to manage multiple tasks with continued attention to detail.
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Must be able to type 40 wpm and have a functional knowledge of Microsoft Office applications.
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Good organizational skills and ability to deal with and maintain strict confidentiality.
EDUCATION, CERTIFICATIONS AND/OR EXPERIENCE
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Associate’s degree preferred.
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One (1)+ year(s) of related clerical or benefits experience preferred. Human resources experience a plus.
PHYSICAL DEMANDS
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While performing the duties of this job, the employee is sometimes required to lift/move boxes of files up to 20 pounds.
HOURS
Core hours are Monday to Friday, 9:30 a.m. – 6:00 p.m., including one hour for lunch. Must be flexible for overtime.
This job description sets forth the authorities and responsibilities of this position and may be changed from time to time as shall be determined.
Hogan Lovells is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other factors protected by law.