Customer Success Specialist

Job Details of Customer Success Specialist (Advisor)Overview:If you're hired as a Full-Time Etry Level Store Associate, you'll ejoy a to of amazig beefits i the log ru. Your teure ad role will determie the beefits you'll receive, regardless of whether you're a part-timer or full-timer:• Backup childcare• Assistace for tuitio fees available for both self ad depedets• Geerous employee discout• The beefits package icludes healthcare for physical ad oral eeds, as well as compesated abseces• Icetives for takig the time to lear about ew products ca be beeficial for both customers ad busiesses• The ability to lear at your ow speed has become icreasigly popular i fields like sales, leadership, ad time maagemet, as well as iclusive practices ad promotig diversity.Our seasoal staff is etitled to beefit from our employee discout program.At Best Buy, the Customer Success Specialists serve as the primary poit of cotact for all store visitors. These experts are committed to meetig each idividual's curret ad aticipated requiremets. Usig their expertise, they create strog, lastig bods with customers while deliverig persoal ad exclusive support.Full traiig is provided to Customer Success Specialists to esure they ca recommed the appropriate products ad services to each idividual cliet. This comprehesive program teaches them how to deliver exceptioal customer service ad possess a outstadig level of product kowledge while workig i a customer-cetric eviromet.Best Buy fosters a iclusive work culture where all employees feel a sese of belogig ad are valued cotributors to the compay's missio.Our orgaizatio is dedicated to fosterig lastig coectios with our cadidates, staff, ad cliets. If you thrive i a workplace that urtures persoal ad collaborative growth, you would thrive here.Key Resposibilities• Customers are give a warm welcome ad are egaged i a friedly maer by our staff.• Utilizes acquired expertise ad comprehesio to suggest appropriate products ad services that alig with customers’ preset ad forthcomig prerequisites.• As a brad represetative, you bled your affiity ad ethusiasm for Best Buy's brad, techology, ad customer care to serve our cliets.• Customers ca seek assistace for their sales orders, refuds, ad replacemets from our support team.• Cotiuously ehacig oe's kowledge ad skills through learig ad self-developmet is essetial to esure relevat ad up-to-date expertise is applied.• Stayig up-to-date with skills ad promotioal strategies is aided by the use of available resources.• Our dedicatio to customer satisfactio drives our success durig strategic busiess periods, eablig profitable growth.• Upholds the display ad ivetory of merchadise i their assiged departmet.• Collaborates effectively with their maager ad colleagues from various departmets.Basic Qualificatios• Flourishig i a dyamic, collaborative work settig• Adjustig your work hours to your coveiece, icludig eveigs, weekeds, or special occasios