Implementation Engineer - FedRAMP

As an Implementation Engineer - FedRAMP at BeyondTrust, your primary responsibilities will include engaging with clients to understand their specific security challenges, implementing PAM software, providing knowledge transfer during projects, troubleshooting issues, and assisting with technical inquiries. You'll also mentor new engineers and contribute to product development based on client feedback.

To qualify for the Implementation Engineer - FedRAMP position at BeyondTrust, you should have an active USA DoD TS/SCI clearance, a Bachelor’s Degree in Computer Science or related fields, and direct experience with BeyondTrust or competitive PAM products. Familiarity with DoD/IC networks and workflows along with strong technical knowledge across various operating systems is essential.

BeyondTrust fosters a culture of continuous learning for Implementation Engineers by encouraging self-directed skill enhancement, providing mentoring opportunities, and involving team members in product forums. Engineers are also expected to participate in ongoing training that helps them stay current with the latest security technologies and methodologies.

The Implementation Engineer - FedRAMP role at BeyondTrust is primarily remote, allowing for flexibility. However, you may occasionally need to travel for on-site engagements or meetings with clients to ensure successful PAM software implementation. The role emphasizes strong communication skills as you will frequently interact with various stakeholders.

An Implementation Engineer - FedRAMP at BeyondTrust should be familiar with a range of technologies, including but not limited to operating systems like Windows, Unix, and Linux, as well as networking protocols, Microsoft Active Directory, MFA, Kerberos, and various security tools. Knowledge in cloud environments like AWS or Azure is also beneficial.

In responding to this question, highlight specific projects where you successfully implemented PAM solutions. Describe your role in understanding client needs, the challenges you faced, and how you addressed them. Providing real examples showcases your experience and ability to comply with DoD/IC requirements.

When answering this question, share your systematic troubleshooting methodology. Explain how you first gather information from clients, analyze the issue, and then work collaboratively with cross-functional teams to resolve problems effectively. Specific examples of past experiences can add credibility to your approach.

In your response, illustrate a specific scenario where client engagement was critical. Discuss how you assessed their requirements, the steps you took to address their challenges, and the result of your collaboration. Highlight your communication and problem-solving skills.

For this question, emphasize the importance of setting clear expectations with clients from the outset. Discuss your strategies for keeping clients informed, addressing concerns promptly, and regularly checking in throughout the project to ensure their satisfaction and confidence in your work.

In responding to this question, think of a time where you actively supported a new team member's development. Describe the steps you took to provide guidance, specific skills or knowledge you imparted, and the impact this had on their performance and confidence.

Discuss your familiarity with both creating and reviewing documentation throughout the security implementation lifecycle. Highlight your understanding of importance in regulatory compliance and how you ensure your work adheres to BeyondTrust's and federal standards in documentation.

Share the resources you utilize, such as industry conferences, webinars, journals, or professional networks. This demonstrates your proactive approach to professional development and your commitment to staying informed about evolving cybersecurity challenges and solutions.

Emphasize that effective communication is crucial in building rapport with clients, facilitating team collaboration, and ensuring that complex technical concepts are communicated clearly. Provide examples of successful client interactions where communication played a vital role in project outcomes.

In your response, touch on specific projects involving cloud implementations. Discuss your understanding of various services offered by AWS or Azure and how you've integrated them into security architectures, showing your familiarity with current IT trends.

When answering this, be honest but constructive. You can discuss challenges such as adapting to varying client needs or managing tight deadlines, but balance this by explaining how you approach these challenges positively, showcasing your problem-solving skills.