Programmer/Analyst II - Operations Systems

Full-time employment opportunity with a dynamic and multi-faceted resource for economic development in the St. Louis region.

About Us

Since 1950, we have partnered with private and public organizations on hundreds of projects that have created thousands of jobs on both sides of the Mississippi River.

BSD operates with a focus on making a positive impact on the region and the nation, better connecting the Bi-State area to the rest of the world. We are impacting neighborhoods, large and small, in Illinois and in Missouri, with investments that are shaped by our unique perspective of the region and its potential.

Why Work Here

• Work for a company that strives to make a positive impact in the region
• Earn competitive salary
• Free access to 8 gyms at our facilities 24/7 with Personal Trainers available
• Discounted memberships with Club Fitness
• Wellness program that provides free health screenings
• Discounted cellular phone service
• Free MetroLink and MetroBus access
• Medical, Dental, Vision coverage effective on your 1st day
• 4 weeks earned PTO
• Your Birthday is a floating holiday
• Company sponsored 401(k plan
• Employee assistance program
• Eligible for federal Public Service Student Loan Forgiveness program

The Role

To analyze, support, and recommend improvements to the Agency’s primary business processes (functions), incorporating technological systems and changes for functional efficiency and effectiveness. To support existing information technology systems that support the Agency’s primary business functions. This position requires working closely with the IT Operations Systems staff, Transit Operations personnel, and other corporate staff to provide enhancement and support for Operations Systems applications and services.

Responsibilities

• Meet with decision makers, systems owners, and end users to define business and technical requirements, systems goals, and identify and resolve systems issues. Formulate and define system scope and objectives. Devise or modify procedures to solve complex problems considering available infrastructure, requirements, and required results.
• Implement and verify new applications and changes to existing applications.
• Determine application and process changes that enhance business processes, operations, and information process flows.
• Assist in developing strategies for improving or further leveraging these systems.
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in applications assigned to you.
• Collaborate in the planning, design, development, and deployment of new applications and enhancements to existing applications.
• Assist with cost/benefit analysis for proposed systems to aid management in decision-making.
• Ensure compatibility and interoperability of computer systems.
• Create systems models, specifications, diagrams, and charts as needed for communication and support.
• Prepare detailed program specifications using Metro IT standard application methodology
• Fully understand and adhere to application implementation standards as defined by Metro IT.
• Provide orientation and training to end users for all modified and new systems.
• Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.

Provide guidance and/or instruction to other IT staff members to enhance department capabilities.

• Experience implementing and maintaining 3rd party information technology systems (on-premise and SaaS).
• Experience with problem identification and correction in complex applications and environments.
• Experience with Oracle relational databases and SQL.   Experience with SQL Server a plus.
• Ability to write and debug SQL. Evaluate data quality/issues in large databases.
• Understanding of administrative and operational business systems and applications.
• Experience with design and development of reports for business users.   Tableau a plus.
• Knowledge of the transit industry or previous experience with transit information systems a plus.
• Understanding of information technology standards, procedures, and best practices.
• Understanding of how to analyze and solve business problems.
• Knowledge of current computing equipment, software, and communications technology.
• Ability to analyze and assess business needs to recommend appropriate information technology solutions.
• Ability to interact and communicate effectively, both orally and in writing, with groups from diverse backgrounds and technical abilities.
• Ability to work independently, set priorities, work under pressure, adapt to demanding situations, and maintain schedules.
• Ability to troubleshoot a variety of application hardware, configure firmware and upload updates.
• Experience with the following technologies/applications:  Microsoft Windows 10; Microsoft Office Suite, Microsoft Visio;  SQL; Oracle; SQL, Tableau; Client/Server applications; Trapeze Software modules (PASS, FX, INFO-Web, others), Revenue related applications.

Education

Experience

Degree:  B.A./B.S. or equivalent experience required.

M.S./MBA desirable

Years: Three (3) minimum required

Field: Computer Science or related field

Field: Information Technology or related field

Bi-State Development is committed to providing an Equal Employment Opportunity experience for all employees, applicants, vendors and customers with an environment free of discrimination, harassment, and retaliation.