Job details

Director, Customer Success - West

BigID is an innovative tech startup providing solutions for data security and compliance. We are looking for a Customer Success Director to enhance our customer engagement and drive value from our platform.

Skills

Data security knowledge
Customer engagement
Critical thinking
Project management

Responsibilities

Work directly with BigID’s largest enterprise customers
Translate customer requests into actionable results
Engage broadly across Services, Support, Products, and Engineering
Maximize customer value using best practices
Drive Net Dollar Retention

Education

BS/BA degree or equivalent experience

Benefits

Work from home
Flexible PTO
Equity Participation
100% employer-covered medical, dental, and vision
Paid Parental Leave

To read the complete job description, please click on the ‘Apply’ button

BigID Glassdoor Company Review

4.7

BigID DE&I Review

4.6

CEO of BigID

Dimitri Sirota

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By BigID

BigID is a data intelligence platform for data privacy, security and governance. We're leading innovation in all things data: with new, modern, and ML-driven solutions to age old problems - helping customers drive business innovation, achieve com...

53 jobs

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FUNDING

Series C

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE