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Job details

Bilingual Inbound Customer Service Representative

Training Classes starting - Monday, June 12th

$19.41/hr - 40 hours/week Monday - Friday
$500 Hiring Bonus *for eligible employees after 90 days of employment
Daytime Hours (No nights or weekends)

Location:
Training will take place at: 2600 Dodge Street, Omaha
Work location(s) will be at: 2600 Dodge Street - Omaha, 601 Galvin Road - Bellevue or 6464 Center Street - Omaha

Are you someone that enjoys problem solving and creating positive customer experiences? We have an amazing opportunity at Physicians Mutual!

Physicians Mutual currently has professional, full-time opportunities available in our Customer Service area. Inbound Teleservice Representatives receive calls from Policyowners and answer questions regarding new business, coverage available, claim status and policy changes.

Job Qualifications:

  • High school diploma or its equivalent is required.
  • Two to three years of direct customer service preferred.
  • Microsoft Windows and Microsoft Office skills required.
  • Demonstrated excellent communication skills required.
  • Motivated to learn and understand insurance related procedures, terminology and products.
  • Ability to probe, assess customer needs and appropriately resolve issues.
  • Advanced problem-solving skills and ability to handle customer issues at a high level of complexity.
  • Must demonstrate reliable and dependable behavior such as the ability to follow a scheduled shift with little to no attendance issues.

Job Types: Full-time, Part-time

Pay: From $19.41 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Experience level:

  • 1 year
  • 2 years

Shift:

  • Day shift
  • No nights

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Omaha, NE 68131: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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CEO of Physicians Mutual Insurance
Physicians Mutual Insurance CEO photo
Rob Reed
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Physicians Mutual Insurance Company and Physicians Life Insurance Company are members of the Physicians Mutual family. Physicians Mutual Insurance Company offers reliable Medicare Supplement, dental and supplemental health insurance. Physicians Li...

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DATE POSTED
June 10, 2023

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