Bilingual-Spanish - Childcare Resource Representative ($22/hr)

Bilingual-Spanish - Childcare Resource Representative ($22/hr)

Your role will involve supporting eligible families in identifying and acquiring cost-effective childcare options, as well as facilitating access to various local support services.

Things to consider:

• $22/hr pay rate
• Paid onsite training
• Open to Part/ Full time
• Flexibility on schedule
• Onsite

Essential Functions:

• Completing online call reports via iCarol, the client's database accurately.
• Determining a family’s eligibility for child care financial assistance/subsidy.
• Adding eligible families to the Statewide Centralized Subsidy Wait List
• Providing accurate information on local Child Care Programs and Providers

Qualifications:

• High School Diploma or equivalent
• Prior Call Center experience
• Knowledgeable with Microsoft Office, Word, Excel, databases and other software systems
• Bilingual is a plus (Spanish, Mandarin, Portuguese, Haitian Creole)
• At least one-year work experience specifically in information
• AIRS Certification is also appreciated but not required

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. #pando1-2