Account Executive - SMB

Transform the communications world! 

We’re proud (and excited!) to be transforming the global communications landscape through next-generation CRM for Marketing, Sales and Payments.

• What’s my job title? Account Executive - SMB

• Where in the world? You can work remotely from anywhere in the US

• Working hours? For this role, you will operate across US timezones

• What language(s) will I speak? Fluency in English 

As an Account Executive - SMB, you will play a crucial role in helping MessageBird achieve our ambitious customer acquisition and revenue-growth objectives.

You’ll be tasked with quickly and efficiently generating interest primarily in our SMB market segment through outbound activities (emails, campaigns, calls) and also managing inbound leads as they come through. You will be responsible for building sales volume by uncovering, developing, and qualifying sales opportunities with prospective customers and progressing those opportunities through the pipeline to close. 

You will be the driver of building new business relationships, connecting with potential clients who have expressed interest in MessageBird and targeting those you identify as having an opportunity to work with.

This is a great opportunity to join a new team of superstars where your passion and desire to succeed will be rewarded with significant career transformation. The ideal candidate will have a proven track record of overachieving in a fast-paced dynamic environment.

What you’ll do

Lead Qualification

• Qualify inbound leads from marketing efforts, referring them to the commercial or enterprise sales team as appropriate.

• Determine the needs of these companies and their fit with MessageBird services.

• Prepare and deliver effective sales presentations, including live demonstrations of MessageBird products via remote presentation.

Deal Closing

• Handle and close small deals independently, leveraging strong product knowledge and sales skills.

• Negotiate contracts and terms with clients, maintaining a professional demeanor.

• Exceeded revenue and sales goals whilst maintaining strong pipeline coverage and accurate forecasting levels.

• Prepare sales offers, proposals, and product presentations

Pipeline Management

• Consistently maintain a healthy sales pipeline, regularly updating CRM with customer interactions and progress.

• Follow up on leads in a timely manner and ensure lead status accuracy.

• Exceeded revenue and sales goals whilst maintaining strong pipeline coverage and accurate forecasting levels.

• Make both cold and warm prospect calls, using targeted questions and your rapport-building skills to understand the client's business strategy and how we at MessageBird can contribute to their success. You will also leverage top-of-the-range sales tools such as Zoominfo and Linkedin Sales Navigator to be successful. 

Collaboration and Communication:

• Collaborate closely with commercial and enterprise teams, ensuring qualified leads are efficiently moved through the sales funnel.

• Provide feedback to marketing and product teams, sharing customer insights to inform future campaigns and product improvements.

What you’ll bring

• 2 Years' prior experience in an outbound sales position, preferably selling B2B software solutions. 

• Strong phone presence and ability to influence decision-makers virtually.

• A proven track record of overachieving in a fast-paced, dynamic sales environment.

• The determination, grit and hustle it takes to succeed in a sales role. 

• The confidence and communication skills required to initiate phone conversations with C-Level, VPs, Directors, Founders, Heads of & Managers, navigate questions, and overcome objections.

• The curiosity required to learn, understand and articulate MessageBird technologies and our value proposition.

• Strong multi-tasking capabilities - you’ll naturally thrive in a busy, challenging role where you can take ownership of your success and contribute to a driven team.

• Ability to take initiative, prioritise, and manage time effectively.

• The drive and self-awareness required to continuously learn and improve your sales skills.

• Excellent written and verbal communication skills in English.

Interview Process 

You apply and will hear back from us within a few days. If there’s a fit, the full process is as follows: 

↳ [30 mins] Recruiter Screen

↳ [30 mins] Hiring Manager Interview

↳ [30 mins] Role-Fit Interview with sales leader

↳ [60 mins] Role-Play Presentation with Hiring Manager & Regional Sales Leader

#LI-Remote #LI-SO1

What You’ll Gain

• All Remote environment

• Opportunity to work abroad according to our internal policies

• Flexible working arrangements 

• Home office set-up budget 

• State-of-the-art work gear

• Contribution towards your utility costs 

• The occasional company-wide and team events

• Learn from hundreds of the best minds in the business

• Collaborate with diverse colleagues Our amazing team works in close to 40 different locations with almost 50+ nationalities across the board! 

LIFTOFF! 🚀

Life at Bird

We call ourselves Birds! We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. We’re smart, fast, and hungry. Our potential for growth is limitless.

Ready To Fly?

Our cloud communications solutions make it possible for over 30,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Wherever and however you do your best work - we’ve got you covered!

We're proud to be an All Remote company nested in flexibility. Our unique and united culture is rooted in our team: a diverse flock of over 550+ Birds who represent 50+ nationalities and counting. 

Bird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. 

Recruitment Privacy Statement:

https://dotcom.messagebird.com/content/MB-recruitment-privacy-notice%202020.pdf