Inside Sales Representatives - USA (20 Open Roles)

Join us in building a world where talking to a business is as easy as talking to a friend! ✨

Bird is an AI-powered Customer Relationship Management (CRM) Platform for Marketing, Customer Service, and Payments, powering over 5 trillion annual messages across channels like Email, SMS, and WhatsApp. The impact is real – our messages reach at least 50% of the world's population yearly. If you ever ordered takeaway or purchased goods online, it’s almost guaranteed you have encountered messages through Bird’s technology.

• What’s my job title? Inside Sales Representatives

• Where in the world? You can work remotely from North America

• Working hours? For this role, you can operate from Eastern, Central, Mountain and Pacific Timezones.

• What language(s) will I speak? Native English

The Role

We are expanding our inside sales team and are looking for driven Inside Sales Representatives (ISRs) who can identify opportunities, qualify leads, and support the broader sales team in closing deals. The role requires someone who is motivated, organized, and eager to learn and grow within a fast-paced, results-oriented sales environment.

As a Bird Inside Sales Representative (ISR), you will be responsible for qualifying leads, driving pipeline growth, and supporting the sales process for the broader sales team. You will play a critical role in prospecting, nurturing leads, and ensuring that qualified opportunities are passed to Account Executives.

The ISR role is an excellent opportunity to build a foundation in SaaS sales, gain valuable experience in the CRM industry, and grow within a high-performance sales team.

What you’ll do

Key Responsibilities:

• Lead Qualification and Nurturing:

  • Identify and qualify high-potential leads through outbound calls, emails, and inbound inquiries.

  • Conduct discovery calls to understand customer needs and pain points, aligning them with Bird’s CRM and communication solutions.

  • Accurately assess lead quality and pass qualified leads to Account Executives for further action.

• Pipeline Support and Development:

  • Maintain a healthy pipeline of qualified leads and ensure timely follow-ups to move prospects through the sales funnel.

  • Support the sales team by providing detailed information about leads and ensuring smooth handoffs to Account Executives.

• Sales Support and Collaboration:

  • Work closely with Account Executives to provide information and context about leads, contributing to the closing process.

  • Provide valuable market insights and feedback from prospects to the sales and marketing teams to inform strategy.

• Sales Tools and CRM Proficiency:

  • Use CRM software to manage lead information, track activity, and ensure data accuracy throughout the sales process.

  • Leverage sales tools like LinkedIn Sales Navigator to identify potential opportunities and reach prospects effectively.

What you’ll bring

• 1-2 years of sales experience, preferably in inside sales or lead generation.

• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.

• Excellent communication skills, both written and verbal, with a focus on listening and understanding customer needs.

• Eagerness to learn and grow within a high-performance sales environment.

• Proficiency with CRM platforms (Bird preferred) and sales enablement tools.

Why Bird?

• Rewarding Performance:
  At Bird, your growth is tied directly to your success. Top performers will have clear paths to advancement, recognition, and leadership opportunities.

• Competitive Compensation:
  With a 50-50 base and commission split, you’ll have significant earning potential, including accelerators for exceeding quota.

• Cutting-Edge Technology:
  Bird’s platform is at the forefront of CRM innovation, handling 5 trillion messages annually and impacting 50% of the global population.

• Growth Opportunities:
  You’ll play a pivotal role in helping Bird scale to 150-200 sellers globally, with opportunities for career progression as we grow.

• Collaborative Culture:
  Bird fosters a transparent and high-performance culture, with open communication across all levels of the organization.

Additional Benefits:

• Performance-Based Bonuses:
  Unlock bonuses for exceeding sales targets and achieving other key performance metrics.

• Exclusive Incentives:
  Access to the President’s Club and other exclusive rewards for top performers.

• Learning & Development:
  Continuous learning opportunities to help you grow your skills and stay competitive in the market.

How to Apply:

Submit your resume and a brief cover letter outlining why you are the right fit for the Inside Sales Representative role at Bird. We are looking for excellence, intelligence, and a commitment to driving real results.

Interview Process

You apply and will hear back from us within a few days. If there’s a fit, the full process is as follows: 

↳ [60 mins] Hiring Manager Interview

↳ [60 mins] Assignment

↳ [24 hours] Decision

#LI-Remote #LI-AS1

What You’ll Gain

🏡Remote work environment: you’ll work from home or wherever you can focus best.  All Birds are required to work from their hired country.

💰Competitive Compensation

💻Latest MacBook and generous Home Office Budget to set you up for success

💅State-of-the-art branded gear

🥳Company-wide and team events - last editions in Marbella and Bangkok! 

✈️Temporary Working Abroad: 10 business days a year (in your timezone)

🌴Life Happens! We offer generous Parental, PTO, and Special Leave Policies. 

🃏Joker Day! Wellness day? Party time? 1 extra day off per year, no questions asked! 

🤯Learn from hundreds of the best minds in the business

💙Join a diverse team consisting of 60+ nationalities, working in over +50 countries

LIFTOFF! 🚀

Life at Bird

When joining Bird, you will work with some of the smartest, curious, and driven people you will ever meet. It’s rewarding, demanding, and exciting work, and you’ll do and learn more than you can imagine. Bird is a great fit for ambitious self-starters who have endless curiosity, work independently, and like to roll up their sleeves and get shit done!

Do you have what it takes to join Bird? 🚀

Learn more about Life at Bird and our Values: How We Work, Careers, and About Bird.

We hope you’re one of us! 💙