Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at Talent@bixal.com. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.
What Will You Do?
Bixal is seeking a Business Analyst to join our dynamic team. The person in this role will perform work in support of a Centers for Medicare and Medicaid Services (CMS) data platform. This Business Analyst (BA) works with a Lead Business Analyst to support a Help Desk (service desk portal) and facilitate user onboarding. The BA will also work to improve processes, products, and services related to onboarding users to the data platform and will support managing, prioritizing and deriving insights from the requests and feedback received via the Help Desk.
In this role, you are:
• An advocate for Agile. You maintain the mindset—you understand the benefits and challenges of leveraging the methodology and you’re passionate about helping others ensure it comes to fruition.
• A problem solver. You enjoy helping team members navigate complex situations and achieve resolution.
• A relationship builder. You can show sensitivity and establish respect, credibility and trust and you lead with empathy.
• A strong communicator. You can lead virtual sessions with users and succinctly describe user concerns to teams, identifying areas for continuous quality improvement.
• Comfortable with technology. You are well versed in managing complex technical projects, and comfortable working with multiple teams to support users as they navigate tools available within a platform.
Perks & Benefits:
Competitive base salary
Flex hours
Work from home flexibility
401K with matching incentive
Parental Leave
Medical/dental/vision benefits
Flex Spending Account
Company provided short-term disability
Company provided life insurance
Commuter benefits
Generous PTO
11 Paid holidays
Professional development opportunities
New business referral bonus
Please note that candidates selected may undergo a background investigation and, if applicable, meet eligibility requirements for suitability.
Bixal is an equal opportunity and affirmative action employer. It ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. We are dedicated to promoting diversity, equity, and inclusion within our organization and beyond.
Bixal is determined to improve people’s lives. The work we do helps our clients unite stakeholders, optimize resources, and better serve citizens all over the world.
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