MedCore Solution, Bizforce's medical division, is seeking a skilled seeking a IT Support Specialist (Permanent Work from Home) professional to join our growing outsourcing/offshoring team. This is a permanent work from home position, allowing for ultimate flexibility and the ability to work from anywhere. As an IT Support Specialist, you will be responsible for delivering high-quality customer support to US based healthcare companies. You will be gathering information from end users, providing technical triage at a basic level, initiating service tickets, maintaining maximum utilization of resources through the dispatch of service requests, ensuring timely follow-up and closure of tickets, and providing exemplary service to our clients. Our team of professionals is dedicated to delivering skilled labor and business processes at affordable rates to our valued clients. As a member of the MedCore team, you will be an integral part of our commitment to customer satisfaction and success.
Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.
Permanent Work From home
Full-time position - 40hrs/wk
Permanent Weekends Off
Great Company Culture and No Micromanagement
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