Insurance Verification Specialist (ON SITE)

An Insurance Verification Specialist at Blink Health is responsible for processing pharmacy claims, managing rejected insurance claims, and ensuring compliance with patient assistance program guidelines. This role is crucial in maintaining patient confidentiality and collaborating cross-functionally to enhance operational efficiency.

To be considered for the Insurance Verification Specialist role at Blink Health, candidates need a high school diploma or GED, with a Bachelor’s degree preferred. Relevant pharmacy experience, particularly in resolving third-party claims, is also an essential requirement for this position.

Excelling as an Insurance Verification Specialist at Blink Health requires strong verbal and written communication skills, a collaborative spirit, and technical aptitude. Additionally, demonstrating sound analytical ability and a genuine passion for patient care will set you apart in this role.

The Insurance Verification Specialist position at Blink Health involves 40-hour work weeks, typically from 8 am to 4 pm MT, with the requirement of a rotational Saturday shift from 7 am to 3 pm MT. This structure ensures a balance between commitment and personal time.

Blink Health offers a comprehensive benefits package for the Insurance Verification Specialist role, including health benefits, a 401k plan, holiday pay, and eligibility for overtime. Additionally, employees enjoy a casual dress code and free snacks to keep the work environment enjoyable.

Yes, the Insurance Verification Specialist position at Blink Health is a full-time, onsite role located in Boise, ID. This offers a great opportunity for those who enjoy working within a collaborative team environment while contributing significantly to patient care.

Blink Health stands out as a fantastic workplace for an Insurance Verification Specialist due to its commitment to innovation in healthcare, a supportive team culture, and a mission-driven approach to patient care. Employees are valued for their contributions while having the chance to drive significant industry change.

To effectively handle rejected pharmacy insurance claims, first, identify the reason for the rejection. Research the policy specifics and gather necessary documentation, ensuring clear communication with the pharmacy and insurance company to resolve issues promptly.

When discussing your pharmacy claims processing experience, provide details on the types of claims you have processed, the software used, and any successful improvements you've implemented to streamline procedures or enhance accuracy.

To ensure patient confidentiality, I strictly adhere to HIPAA regulations and company policies. This includes utilizing secure systems for documentation, only sharing information with authorized personnel, and proactively reminding colleagues about the importance of privacy.

I stay informed about changes in pharmacy benefits through continuous education, attending industry seminars, subscribing to relevant publications, and participating in team discussions to share insights and updates about insurance policy changes.

In such situations, I would first listen to the patient's concerns empathetically. Then, I would explore alternative options such as patient assistance programs, generic medications, or discussing payment plans with the pharmacy team to find an affordable solution for the patient.

When discussing past team collaborations, share a specific example that highlights your role, the objective, and how effective communication and teamwork led to the success of a project or resolution of a challenging issue.

I am comfortable with several software tools, including pharmacy management systems and insurance verification platforms. I’m also adept at learning new technologies quickly and can adapt my skills to fit Blink Health's specific systems.

I prioritize tasks by evaluating deadlines and the complexity of claims. Utilizing organizational tools, I create a structured workflow, allowing me to tackle urgent claims first while ensuring that all tasks are completed efficiently.

To ensure compliance, I regularly review policies, attend training sessions, and keep abreast of changes in regulations that impact my work. I believe in being proactive about compliance to safeguard patient information and organizational integrity.

My motivation to work in the healthcare sector stems from a deep commitment to improving patient lives. Seeing the impact of my work on patients' access to medications provides me with a sense of purpose and drives me to excel in my role.