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People Operations & Office Manager

Hybrid position: working 3 days a week from our London office (Monday, Wednesday & Thursday).

80% of the global workforce is a frontline worker; yet their work experience - how they work, how they connect with systems, with others, etc - is fundamentally disjointed and difficult compared to desk-based workers.

Blink has built an unparalleled employee super-app to achieve our mission of closing this digital divide and enable distributed organisations to reconnect their frontline workforce, communicate effectively with all their employees and engage with all of them like never before. Blink’s super-app allows frontline workers to access everything they need and everyone they want in the palm of their hand. Our cutting-edge platform serves thousands of users across the globe, empowering enterprises to engage, motivate, and retain their most valuable assets—their people.

Blink has been named in Sifted’s Top 100 fastest growing companies, G2’s report for best employee engagement software and recognised by Gartner as a leading software provider in their annual market guide for Employee Communications Application.

This is a hybrid role that blends people operations and office management, making it ideal for someone who thrives in a fast-paced, high-growth environment. You’ll be instrumental in shaping our company culture, managing day-to-day office operations, and supporting our employees to do their best work.

If you're a proactive problem-solver who loves creating exceptional workplace experiences, we want to hear from you!

Key Responsibilities

People Operations

  • Own the full employee lifecycle, from onboarding to offboarding, ensuring a seamless and engaging experience.
  • Support HR processes including benefits administration, payroll coordination, and policy implementation.
  • Act as the first point of contact for all employee queries 

Office Management

  • Oversee the day-to-day running of our office, ensuring it’s a productive and welcoming environment.
  • Manage office supplies and facilities, keeping everything running smoothly.
  • Plan and execute company events, off-sites, and team-building activities.
  • Support IT and operations with desk setups, tech troubleshooting, and equipment management.

About you

We’re looking for someone who:

  • Has 2-5 years of experience in People Operations, Office Management, or a similar role within a fast-paced company.
  • Is a proactive, hands-on approach with a ‘get-it-done’ attitude.
  • Has strong organisational skills and attention to detail.
  • Has excellent communication and interpersonal skills—you thrive on building strong relationships.
  • Has experience with HR systems. 
  • Has a genuine passion for company culture and employee engagement.


You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you’ll work for a company with a strong purpose, with an ambitious team embarking on a journey most start-ups can only dream of! Benefits include:

    • Competitive salary
    • 25 days a year off (plus public holidays!)
    • Private healthcare, Ride2Work, pension scheme

At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Operations & Office Manager, Blink - The Employee App

Are you ready to take on an exciting, hybrid role as a People Operations & Office Manager at Blink? We are on a mission to revolutionize the workplace experience for frontline workers, and we need someone like you to help us shape our culture and keep our operations running smoothly. At Blink, we’ve developed a game-changing employee super-app designed to unify and empower frontline teams, making their work experience as seamless as possible. You'll be working three days a week from our London office, collaborating with a passionate team dedicated to creating exceptional workplace experiences. Your responsibilities will include owning the full employee lifecycle while managing the day-to-day operations of our office. From onboarding new hires to executing engaging company events, you will play an integral role in supporting our vibrant workforce. We’re looking for someone with 2-5 years of experience in People Operations or Office Management, who has a proactive approach and thrives in fast-paced environments. Your strong organizational skills and passion for employee engagement will help us stay focused on our mission while fostering a workplace that celebrates diversity and inclusivity. If you’re excited about contributing to a purpose-driven company with an ambitious team, we'd love to hear from you! Join us in our exciting journey to make a meaningful impact on the lives of workers worldwide.

Frequently Asked Questions (FAQs) for People Operations & Office Manager Role at Blink - The Employee App
What are the responsibilities of a People Operations & Office Manager at Blink?

As a People Operations & Office Manager at Blink, your core responsibilities will include managing the full employee lifecycle from onboarding to offboarding, supporting HR processes like payroll and benefits administration, and acting as the first point of contact for employee queries. Additionally, you'll oversee daily office operations, plan team-building events, and ensure a productive and welcoming environment for all employees.

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What qualifications do I need to become a People Operations & Office Manager at Blink?

To be considered for the People Operations & Office Manager position at Blink, you should have 2-5 years of experience in a similar role within a fast-paced company. Strong organizational skills, excellent communication abilities, and knowledge of HR systems are essential. A genuine passion for company culture and employee engagement will also be highly valued.

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How does Blink support employee engagement in the role of People Operations & Office Manager?

In the role of People Operations & Office Manager, you will have the opportunity to enhance employee engagement through various initiatives, including overseeing onboarding processes, organizing engaging company events, and fostering a supportive workplace environment. By maintaining strong relationships and facilitating communication, you will play a key role in promoting a healthy company culture.

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What does a day-to-day look like for a People Operations & Office Manager at Blink?

A typical day for a People Operations & Office Manager at Blink involves managing office operations, addressing employee queries, coordinating HR processes, and planning events. You will also ensure office supplies are stocked, assist with technology setups, and work towards creating a positive workplace culture every day.

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What is the company culture like at Blink for a People Operations & Office Manager?

At Blink, the company culture is inclusive, dynamic, and purpose-driven. As a People Operations & Office Manager, you will be part of an ambitious team focused on making a significant impact. The company values diversity and respects individual differences, creating an environment where everyone feels they belong.

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Common Interview Questions for People Operations & Office Manager
Can you describe a time when you successfully improved a process in People Operations?

When answering this question, it's beneficial to provide a specific example that showcases your problem-solving abilities. Discuss the situation, the changes you implemented, and the positive results that followed to demonstrate your impact in a previous role.

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How do you handle conflict between employees?

Handling conflict requires diplomacy and strong communication skills. Discuss your method for addressing conflicts promptly, facilitating discussions, and guiding employees toward understanding and resolution. Provide an example where you successfully mediated a dispute.

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What strategies do you use to foster a positive office culture?

In answering this question, mention specific activities you've initiated, such as team-building exercises, feedback mechanisms, or recognition programs. Highlight the importance of inclusivity and engagement in creating a cohesive team environment.

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How do you prioritize tasks in a fast-paced environment?

Describe your approach to prioritization, which may include using project management tools, assessing task urgency, and regularly communicating with your team. Providing a real-life example can emphasize your organizational skills.

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What experience do you have with HR systems?

Detail your familiarity with specific HR systems you've used, including their functionalities that benefit employees and streamline operations. If available, mention any improvements in efficiency or accuracy you've contributed to using these systems.

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Can you explain how you manage office supplies and resources?

Discuss your process for tracking supplies, forecasting needs, and ensuring a workplace stays well-stocked without over-ordering. Emphasize your attention to detail and how it contributes to a productive office environment.

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What do you believe are the most important qualities for a People Operations & Office Manager?

Mention qualities like strong organizational skills, excellent communication, empathy, problem-solving capabilities, and a proactive mindset. Relate these qualities to how they can positively impact employee satisfaction and company culture.

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Describe a time when you contributed to a company event or team-building activity.

Provide details on your involvement in planning or executing a specific event, including the goals, challenges, and outcomes. This showcases your initiative and commitment to enhancing employee engagement.

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How do you ensure effective communication among employees?

Share your strategies for enhancing communication—such as regular check-ins, utilizing communication tools, or fostering an open-door policy. Use an example to illustrate how these practices helped improve team dynamics.

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What motivates you in the field of People Operations?

Reflect on your passion for creating positive workplace cultures and supporting employees. Articulate how this motivation drives your efforts and contributes to the overall success of the organization.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 18, 2025

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