Financial Crimes Program Manager, Cash App

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

We are looking for a Financial Crimes Program Manager to join Block and support the continued build-out of our Cash App Financial Crimes Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company.

This is a full time remote role in the US. You will report to the Financial Crimes Program Management Lead.

You Will

• You will identify and evaluate BSA/AML transaction monitoring and suspicious activity reporting requirements for new and existing products or features.

• You will collaborate with compliance technology, operations, analytics,  and other important partners to ensure our program complies with all applicable laws and regulations across jurisdictions.

• You will demonstrate excellent regulatory, process and systems design, communication, and data analytics skills.

• You will evaluate current operational processes to ensure compliance with applicable laws, regulations and industry best practices.

• You will build tactical and scalable solutions for operational teams to manage compliance tasks and risks.

• You will collaborate with technology teams to roll out enhancements to systems and tools that facilitate operational efficiencies and meet regulatory requirements, including for internal/external referral intake.

• You will make recommendations for and help build process improvements and procedure updates across the Financial Crimes teams.

• You will draft and maintain relevant documentation and content for changes to the program according to regulatory updates, new products, and overall Compliance team policies.

• You will communicate the progress of and oversee the end-to-end implementation of each operational change to leadership and partners.

• You will stay informed of regulatory developments, industry trends and Block roadmaps to guide decisions.

• Support the buildout and ongoing development of our transaction monitoring program, case management systems, and other compliance tooling.

• Work with multiple teams to develop health metrics on the program you’re managing, analyze for new trends/patterns, and produce monthly metrics and explainers for presentation at different forums.

• Proactively identify areas of opportunity for program enhancement.

• Assess the potential downstream  impacts to Financial Crimes when new program elements are introduced.

You have:

• 5-8 years as a program manager with direct experience in BSA/AML

compliance and operations.

• Analytical and metrics-driven approach to create substantiated solutions.

• Knowledge in BSA/AML regulations, risks and typologies.

• Anticipate problems, and develop complete solutions to problems.

• You work well with other teams and those at different levels of seniority.

• Motivate partners around a common goal from creation to execution.

Even Better:

• Relevant industry certifications (CAMS, CFE, CFCS, or CRCM).

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD 111,700 - USD $167,500

Zone B: USD $103,800 - USD $155,800

Zone C: USD $98,200 - USD $147,400

Zone D: USD $89,400 - USD $134,000

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

United States and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.