Head of Strategic Partnerships, Financial Operations

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

The Cash App Financial Product Operations (FinOps) Team is responsible for building and managing the financial infrastructure platform that powers Cash App. Our ecosystem of strategic partners are a key component of the platform. Reporting to the Financial Product Operations Lead, the Head of Strategic Partnerships will play a crucial role in identifying, negotiating, and managing key partnerships that support our business objectives and long-term vision. By building and managing a high quality team, you will ensure our ecosystem of partners is optimized for cost, performance, reliability and scalability.

You Will:

● Develop and execute a comprehensive partnership strategy aligned with the company's goals and objectives.

● Monitor industry trends, competitive landscape, and market dynamics to identify new partnership opportunities and stay ahead of emerging threats.

● Identify and prioritize potential partners to support our platform and product growth

● Lead negotiations and partnership discussions, including structuring agreements, defining terms, and securing buy-in from internal stakeholders.

● Collaborate with cross-functional teams to ensure successful implementation and integration of partnership initiatives.

● Manage ongoing relationships with strategic partners, including regular communication, performance tracking, and issue resolution.

● Track and report on key metrics and KPIs to assess the effectiveness and impact of partnership activities.

● Provide strategic guidance and thought leadership on partnership best practices and industry trends to internal teams and senior leadership.

● Collaborate with internal teams to ensure operational excellence and drive requirements to develop and scale programs, operations and business strategy

● Partner with Product and Engineering teams in roadmap development and execution

● Manage overall performance and profitability of partner programs

You have:

● 10+ years of experience in Business Development, Partnership Management, Strategy Consulting, Corporate Development or related field

● 5+ years leadership experience including building out and cultivating high performing teams in a scale environment

● Deep understanding of financial technology and the payment industry, including displayed experience in commercial and operational roles

● Strong relationship building skills with executives and technical teams and the ability to develop consensus and drive stakeholders to a decision

● Strategic thinker with a results-oriented mindset and a proactive approach to problem-solving.

● Strong negotiation skills and experience in structuring complex partnership agreements

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $263,600 - USD $395,400
Zone B: USD $263,600 - USD $395,400
Zone C: USD $263,600 - USD $395,400
Zone D: USD $263,600 - USD $395,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Because the material duties of this role involve direct or indirect access to sensitive personal or financial data, a criminal background check is required following a contingent offer of employment.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.