Legal Operations Specialist

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

• Assist with the management of Block’s Outside Counsel preferred provider panel, including assisting with the development and implementation of our AFA program.

• Assist with rate and AFA negotiations, and monitor firm compliance within Block’s e-biling system, Simple Legal.

• Administer Block’s legal billing platform, Simple Legal, and manage the day to day legal billing process including, but not limited to:

  • Prioritize and promptly address day-to-day issues and inquiries as they arise

  • Research and act on findings related to the payment processes, for example:

  • Research account coding to support the financial allocation process

  • Research and resolve invoices stuck in review or payment process

  • Partner with International AP partners to research and correct errors

• Communicate with outside counsel in a collaborative style to manage non-compliance with Billing Guidelines, drive and deliver a win-win outcome when the situation arises

• Provide feedback on issues faced throughout the year to support updates of subsequent Billing Guidelines

• Assist with development, implementation, and maintenance of the Legal team’s knowledge management function

• 3+ years experience in the areas of outside counsel management or legal operations in-house or at a law firm

• Demonstrated consultative and customer service skills with the ability to develop relationships with individuals at all levels.

• A persistent drive to efficiently solve problems for internal and external clients.

• Attention to detail with the ability to plan and handle multiple projects and deadlines.

• Proven track record of breaking down processes and identifying key pain points in order to deliver business improvements

• Proven track record of collaborating with cross-functional groups to set objectives and produce results

• Attention to detail with the ability to plan and handle multiple projects and deadlines.

• Demonstrated experience working independently and as part of a team.

• Experience with GSuite, Simple Legal, and Persuit

• B.A. or B.S. degree preferred

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on the candidate's work location and may be modified in the future.

Zone A: USD $44.38 - USD $66.59
Zone B: USD $41.25 - USD $61.92
Zone C: USD $37.74 - USD $56.59
Zone D: USD $33.32 - USD $49.95

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Because the material duties of this role involve direct or indirect access to sensitive personal or financial data, a criminal background check is required following a contingent offer of employment.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.