Intermediate Site Reliability Engineer

Infectious diseases are increasing in frequency, scale, and impact. The world has seen more global health emergencies in the past 20 years than in the last 200. BlueDot empowers public and private organizations to identify relevant global outbreaks that demand their attention, anticipate how they will be impacted, and help them respond appropriately without over or under-reacting to their mandate.  

Using the power of AI and human expertise, we monitor 190+ diseases for signs of outbreaks globally to deliver personalized, unbiased insights that are locally relevant. This enables our partners to mobilize timely, effective actions. Demographic shifts, travel, and climate change will continue to put the world at risk of new global health emergencies. BlueDot helps build resilience in a volatile world. 

We are a Certified B Corp, Diversio certified, and previously recognized as a Best Workplace for Technology, Women and for Giving Back by Great Place to Work. In 2023, BlueDot ranked no. 25 on Globe & Mail's Top Growing Companies and as one of Canada's most impactful companies by Power 50. 

Our values:  

Our values are not just words on a wall. They are our compass, and they guide us in our work, in the decisions we make, and in how we treat each other:   

- Build trust  

- Empower others  

- Product impact  

BlueDot continues to grow! Our technology team is looking to add an individual who is talented and passionate about building technology solutions that can be applied to our early warning system for infectious diseases.   

As an Intermediate Site Reliability Developer, you have a solid software development background and extensive experience building reliability into systems. You thrive when architecting, configuring, integrating, deploying and monitoring modern advanced cloud-based software systems.

• Collaborate with technology teams to deliver working software incrementally to Azure that provides an elegant, seamless and reliable experience for our customers 
• Establish and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for production systems 
• Create automation for building, deploying, monitoring and managing our systems using Azure and other tools 
• Committed to improving security, reliability, scalability, efficiency and the team’s ability to introduce new features and performance improvements 
• Disaster recovery planning, automation and testing 
• Proactively cause production systems to fail to test fail-over and service continuity capabilities 
• Diagnose and troubleshoot problems; implement changes so problems only happen once 
• Provide recommendations, influence the design, development and implementation of secure and reliable systems that delight customers 
• Stay current with the latest cloud computing, machine learning, AI, big data and data science trends to best support technology teams 

• Bachelor’s degree in computer science, Engineering, or equivalent experience 
• 4+ years of Site Reliability Development experience   
• Expert knowledge and experience configuring and managing modern cloud-based systems, particularly Microsoft Azure and Terraform while being cost effective.
• Extensive experience with Continuous Integration and Continuous Deployment solutions (CI/CD), containerization techniques using Docker and Azure container registry.
• Active monitoring, alerting and dashboarding skills using Grafana or similar.
• Quick problem-solving skills and the ability to exercise independent judgement to maintain or restore site reliability 
• Knowledge of cybersecurity concepts.
• Solid knowledge of relational and non-relational databases (e.g. MS SQL, MongoDB), ETL pipelines and cloud native storage products.
• Understanding of software development life cycle and agile methodologies 
• Strong people, process and technical skills 
• A positive, professional attitude and customer service orientation 
• Great communication, collaboration and presentation skills 
• MLOPs pipeline configuration and management including container management is a plus.

• Meaningful work that truly has purpose  
• As a smaller, agile team, we offer roles with impact  
• Your contributions are integral, your voice will be heard  
• A competitive comprehensive compensation package  
• Outstanding health, vision and dental benefits   
• Employee and Family Assistance Plan  
• A health and wellness spending account   
• Generous vacation and other PTO  

BlueDot is a remote-first culture that also provides a flexible, hybrid office space in downtown Toronto on the waterfront. As our teams reside across Canada, we do not have set mandatory in-house working hours/days; instead, we encourage everyone to work the way that suits them best! Occasionally BlueDot will host special events/workshops in the office and will support distance travel so all can join.

Together let's create a healthier, safer, and more prosperous world.   

For more information, visit us at: http://bluedot.global.   

BlueDot recognizes that challenges remain in achieving the full participation of equity-seeking groups (including women, Indigenous Peoples, persons with disabilities, members of visible minority/racialized groups, and members of LGBTQI2S) in tech careers and is committed to identifying and eliminating barriers that may exist within its own hiring process, programs, and practices.  

BlueDot is committed to fair and accessible employment practices. If you are contacted for a job opportunity, please let us know how we can best meet your needs and advise us of any accommodations required to ensure fair and equitable access throughout the recruitment and selection process.  

We thank and appreciate all applicants for their interest. Only those selected for an interview will be contacted. Please no agency calls.