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Therapist Advocate

About Blueprint

Blueprint is a venture-backed, mission-driven digital health company leveraging the best of Al, consumer design, technology and clinical research to dramatically improve the quality of mental health therapy for millions.

Mental Health in the U.S. in 2024 is facing a triple crisis 1) Depression, anxiety and other complex conditions continue to rise rapidly in the U.S. population (as does suicide), while 2) Therapists are forced to do more with less, leading to burnout and lower quality care, and 3) today's standard of care is only effective 15% of the time, meaning 85% of people who do seek help do not get what they need to manage symptoms or begin the road to recovery.

To solve these crises, we have built the world's first 'Therapist Enablement Platform'. Over 10,000 clinicians today use Blueprint to leverage Al documentation automation, measurement-informed care assessments, automated workflows and hundreds of digital worksheets and other resources to save admin time, deliver high-quality therapy, and engage clients between sessions. Taken together, Blueprint's therapist enablement platform drives dramatically better clinical outcomes, resulting in 5-10X ROl for therapeutic practices.

What We Are Looking For

We are looking for a passionate Therapist Advocate who will serve as a bridge between Blueprint’s cutting-edge digital behavioral health platform and the mental health clinicians who use it. Reporting to the Head of Clinical at Blueprint, you will play a pivotal role in sales, helping to translate the value of Blueprint to clinician prospects, supporting Customer Success by helping to onboarding and train clinicians, and collaborating with our Marketing and Business Development teams to foster a strong and growing clinician community. Your work will directly empower therapists by helping them leverage Blueprint’s tools for measurement-informed care, AI documentation automation, and proactive clinical decision support, ensuring our users feel confident and supported in delivering exceptional mental health care.

What You Will Do

Sales Support

  • Provide Clinical Expertise: Participate in key sales demos to communicate the clinical value of Blueprint’s platform, answering questions on measurement-informed care, AI documentation automation, and clinical decision support.
  • Collaborate on Pilot Launches: Co-design and implement pilots for prospective clients, overseeing training, configuration, and workflow integration, while managing logistics for smooth rollouts.
  • Support Sales Efforts: Partner with sales and business development representatives to provide clinical insights during discovery calls, proposals, and outreach activities, ensuring Blueprint's value is clearly communicated to potential customers.

Customer Success Support

  • Onboard and Train Clinicians: Lead onboarding sessions for mental health clinicians, customizing training for group practices and ensuring seamless integration of Blueprint’s platform into their workflows.
  • Clinical Support and Troubleshooting: Serve as key clinical point of contact for clinicians, addressing platform-related clinical concerns, and working with cross-functional teams to resolve issues.
  • Collaborate with Customer Support: Assist the customer support team by providing clinical expertise on complex inquiries and helping clinicians adopt evidence-based practices through Blueprint’s tools.

Marketing Support

  • Collaborate on Clinician-Focused Content: Work with marketing teams to ensure messaging aligns with clinical realities, providing input on blogs, case studies, and other materials aimed at engaging mental health professionals.
  • Shape Clinical Tone and Community Engagement: Help refine Blueprint’s tone and voice for clinician outreach, and support community-building efforts through webinars, peer support groups, and clinician-led discussions.
  • Provide Product Feedback: Gather insights from clinicians to inform marketing and product teams about evolving needs and workflow improvements that can enhance the platform’s value.

Requirements

  • Master’s degree in Counseling, Clinical Psychology, Social Work or related field
  • Active clinical license (LCSW, LMFT, LPC, LPCC, or equivalent)
  • 3+ years of clinical experience in behavioral health
  • Experience with clinical training, ideally in group-based practice settings
  • Familiarity with digital health technology or experience working with clinical software platforms
  • Strong communication and interpersonal skills, with the ability to present clinical concepts clearly to diverse audiences (clinicians, leadership, etc.)
  • Ability to work collaboratively with cross-functional teams, including clinical, sales, customer support, marketing and product
  • Problem-solving skills for triaging clinician issues and identifying solutions
  • Comfort with public speaking and ability to conduct product demos for mental health professionals
  • Passion for supporting mental health professionals and improving clinician workflows through technology

What We Offer

  • Ability and encouragement to maintain a small private practice, delivering mental health care during Blueprint work hours to maintain your clinical skills
  • Interesting, challenging, and meaningful work
  • Work-life balance
  • Competitive salary and equity
  • 100% remote – no office, no commuting
  • Health, dental, and vision insurance
  • Quarterly team gatherings (in Chicago!)
  • Unlimited PTO
  • Paid Maternal/Paternal leave
  • Opportunities to grow with the company and shape our product
  • Hardworking, mission-driven, friendly coworkers

Blueprint is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Please note: We are an equal opportunity employer and remote-only company. At this time, we can only support hiring within North America for this role.

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CEO of Blueprint Health
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Gerald Zhou
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Full-time, remote
DATE POSTED
October 8, 2024

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