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Software QA Manual Tester

A LITTLE BIT ABOUT Boldr

  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  • We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
  • At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a QA Analyst, you will closely work with the product and engineering teams to catch any major problems that reduce the quality of Client’s iOS application. You will be responsible for testing use cases in the iOS application and replicating and reporting bugs so that developers can implement a fix for them.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

  • Ensure high-quality software is delivered in each release
  • Continuously test key use cases across the iOS app to identify any issues
  • Develop new and update existing test cases 
  • Peer review of test cases, provide feedback and updates as needed
  • Document test findings (bugs, change requests, etc.) (requires detailed orientation)
  • Update test results in the test tracking tool, Jira
  • Provide functional, accessibility, regression, API, and other testing types as needed
  • Report, track, and manage any discovered defects to resolution
  • Detect defects as early in the life cycle as possible
  • Support other areas of the project including training and analysis of testing tools and processes
  • Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
  • Coordinate with all stakeholders for proper delivery of test deliverables to the client

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

  • Curious and authentic, just like us! #beboldr 
  • An analytical and critical thinker, with an eye for even the most minute of details
  • Passionate about client satisfaction

YOU HAVE…

  • At least a bachelor’s degree in Computer Science or related fields.
  • More than 2 years of experience in QA testing
  • Solid experience in manual testing
  • Familiarity with backend, System Testing, Migration, Database upgrades, API Testing, etc.
  • Experience with test case management tools like Testrail
  • Familiarity with defect tracking systems such as JIRA and Confluence
  • Intermediate to advanced knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications 
  • Excellent written and verbal communication skills
  • Ability to understand and create test cases from specifications and requirements defined by Product Managers
  • Experience in automation and any programming language is a plus!
  • Ability to write and understand SQL queries is a plus!
  • Health Insurance
  • Training & Development
  • HMO on-day-one
  • Paid Bereavement & Family Leave
  • Maternity Leave
  • Paternity Leave
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Solo/Single Parent Leave
  • Special Leave Benefits for Women
  • Mental Health Support
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What You Should Know About Software QA Manual Tester, Boldr

Looking to make an impact in the world of software quality assurance? Boldr is on the hunt for a passionate Software QA Manual Tester to join our dynamic team! As a global Certified B-Corp, we pride ourselves on fostering meaningful connections and providing dignified work opportunities across the globe. In your role as a QA Analyst, you’ll collaborate closely with our product and engineering teams to ensure that our client’s iOS application meets the highest standards of quality. Your main tasks will include testing key use cases, replicating and reporting bugs, and developing new test cases. We’re searching for someone who isn't just detail-oriented, but also curious and authentic, ready to bring that spirit to Boldr. You will play an essential part in documenting your findings, managing the resolution of any defects, and supporting other areas of the project. That means your analytical thinking will shine as you dig deep into client requests, offering solutions even when complexities arise. If you’re someone who thrives in a team, loves problem-solving, and possesses a genuine passion for improving client experiences, then you'll fit right in! Let’s grow Boldr together and redefine client satisfaction one inspection at a time.

Frequently Asked Questions (FAQs) for Software QA Manual Tester Role at Boldr
What are the main responsibilities of a Software QA Manual Tester at Boldr?

As a Software QA Manual Tester at Boldr, your primary responsibilities include ensuring high-quality software delivery in each release, continuously testing key use cases across the iOS application, and developing or updating test cases. You'll replicate and document bugs, manage defect resolution, and conduct various types of testing. Your role is vital in keeping our software up to client standards.

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What qualifications do I need to apply for the Software QA Manual Tester position at Boldr?

To apply for the Software QA Manual Tester position at Boldr, you need at least a bachelor’s degree in Computer Science or a related field, with over 2 years of experience in QA testing. Solid experience in manual testing, familiarity with tools like Jira, and excellent communication skills are essential. Experience in automation is a plus and will enhance your application.

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How does collaboration work for a Software QA Manual Tester at Boldr?

Collaboration is key for a Software QA Manual Tester at Boldr. In this role, you'll work closely with product managers and engineering teams to understand requirements and specifications, ensuring that testing processes align with project goals. Communication with all stakeholders is crucial for delivering test deliverables, allowing for an integrated approach to quality assurance.

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What tools will I use as a Software QA Manual Tester at Boldr?

As a Software QA Manual Tester at Boldr, you'll primarily use test case management tools such as Testrail and defect tracking systems like JIRA and Confluence. Additionally, a solid understanding of cloud-based applications such as Google Drive, Sheets, and Docs will be helpful for documentation and team collaboration throughout the testing lifecycle.

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What is the work culture like for a Software QA Manual Tester at Boldr?

The work culture at Boldr is vibrant, inclusive, and driven by core values of authenticity, curiosity, and dynamism. We believe in providing meaningful work while fostering genuine connections among team members. As a Software QA Manual Tester, you’ll be part of a supportive environment, where your unique talents and contributions are celebrated and encouraged.

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Common Interview Questions for Software QA Manual Tester
Can you describe your experience with manual testing as a Software QA Manual Tester?

When answering this question, focus on specific projects where you utilized manual testing strategies. Discuss the methodologies you implemented, the types of applications you tested, and how your testing contributed to the product's overall quality. Share any challenges you faced and how you overcame them to demonstrate your problem-solving skills.

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How do you ensure that your testing covers all necessary use cases?

In response, you can mention your approach to developing test cases from requirements and specifications. Highlight the importance of thorough documentation, peer reviews, and continuous communication with developers to validate the expected functionalities. Discuss your experience using tools to track and manage test cases effectively.

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What steps do you take when you discover a defect during testing?

Discuss your systematic approach to defect discovery, including documenting the defect in detail, replicating the issue, and reporting it through the appropriate channels, like Jira. Emphasize your commitment to following up on defects to see them resolved and how you collaborate with developers to reproduce and analyze the bug.

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How do you prioritize tests when time is limited?

Mention your criteria for prioritizing testing, such as focusing on critical functionalities first or assessing areas with the highest impact on client satisfaction. Show that you have a strategic mindset, and explain how you balance thoroughness with time constraints, possibly by utilizing risk assessments or severity rankings for test cases.

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What methods do you use to stay updated on testing tools and techniques?

In your answer, showcase your commitment to continuous learning. Talk about professional development resources, online courses, forums, or conferences you engage with. Highlight any certifications or skills you've recently acquired that align with the latest QA practices, emphasizing a desire to stay relevant in the industry.

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Can you give an example of a complex problem you solved in a previous QA role?

Here, narrate a situation where you faced considerable challenges in your testing role. Describe the problem in detail, how you approached it, the methodologies you applied, and the outcome. This illustrates your analytical capabilities and determination to deliver quality solutions.

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How do you handle feedback and criticism during the QA process?

Discuss your positive mindset towards feedback, illustrating a willingness to learn and improve. Share a situation where constructive criticism helped enhance your testing strategies or outcomes. Stress the importance of collaboration and continuous growth within a team setting.

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What do you believe is the most crucial aspect of client satisfaction in software applications?

Express your understanding of how client satisfaction hinges on software reliability and functionality. Discuss how detecting defects early and ensuring a smooth user experience are vital in maintaining client trust, and tie these aspects back to your role as a Software QA Manual Tester.

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How do you approach cross-departmental issues that arise during testing?

Connect your answer to your collaborative skills, mentioning techniques you use to communicate and coordinate with different departments. Explain how you actively engage stakeholders, foster open dialogue, and establish common understanding to resolve issues efficiently.

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Why did you choose Software Quality Assurance as your career path?

Personalize your response with your passion for quality and attention to detail. Convey how your interest in technology and problem-solving led you to pursue this field. Relate your reasons to the mission of companies like Boldr, emphasizing your commitment to creating impactful software experiences.

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Full-time, remote
DATE POSTED
January 4, 2025

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