Digital Business Analyst

Who we are

Boreala Management is a rapidly growing boutique consulting firm.  With services spanning consulting, training, expert facilitation and mediation, we offer support to our clients across Canada in several areas including Strategy, Human Resources and Organizational Effectiveness.

Working with clients deeply rooted in their communities, Boreala’s Mission is to support in the development of stronger organizations. Through the combination of our client’s organizational knowledge paired with our subject matter expertise, we maximize potential for sustainable positive impact.  

Our dedicated team is made up of professionals with varied backgrounds and professional profiles who are connected by extensive professional experience along with a drive to make a difference.

Do you want to play a critical role in translating business needs into actionable requirements, whether functional, qualitative, or transitional? Are you ready to be actively involved in planning, guiding, and executing actions that lead to the successful delivery and adoption of innovative digital solutions? With a deep understanding of business dynamics, including activities, processes, and information systems, how can you ensure the proper management and integrity of data?

At Boreala Management, we have recently launched two digital solutions (Salesforce/ Klient and SharePoint) internally and we are looking for someone to support the organization as we move into optimization, monitoring and reporting.

If this sounds like the opportunity you're looking for, we encourage you to keep reading—this could be your chance to make a real impact!

Main Responsibilities:

• Understand strategic challenges, identify the needs of various stakeholders, and propose approaches aligned with guiding principles to support project delivery.
• Gather, document, and analyze information to validate and prioritize business needs for initiatives and stakeholders while aligning with the organization’s strategic goals.
• Ensure the delivery of a solution that adequately meets business needs.
• Perform various analyses (context, issues, impacts, functional, non-functional, informational, processes, rules) to diagnose gaps between the current and desired state.
• Facilitate workshops involving stakeholders from different segments to understand business scenarios/problems.
• Document or co-create decision and process logs for our collaboration platforms.
• Produce and communicate different types of analyses (feasibility, impacts, processes) to stakeholders.
• Identify, analyze, and document current processes, then propose, validate, and communicate target processes using recognized modeling techniques.
• Actively participate in defining pilot strategies, writing scenarios, and executing them with the project team.
• Translate needs into business, functional, qualitative, and transitional requirements.
• Participate in the planning, guidance, communication, and execution of actions leading to the delivery and adoption of solutions.

• Bachelor’s degree in Business Analysis—Information Technology or a related field*
• 3+ years of relevant experience*
• Mastery of the Microsoft Office suite (Word, PowerPoint, Excel, SharePoint, Teams). 
• Experience designing SharePoint solutions including metadata driven structures, an asset
• General experience with Salesforce Apps or other major Professional Services Automation platform, especially as a System Administrator, an asset
• Capacity to build customized flows and automation in CRM/PSA/ERP environments a strong asset
• Expertise in organizational process analysis methods.
• Ability to work autonomously and in a team, ensuring transparency at all times.
• Strong analytical and synthesis skills.
• Capacity to influence, persuade, and drive necessary changes.
• Excellent listening skills and interpersonal abilities.
• Quick problem-solving abilities.
• Sense of initiative and responsibility.
• Bilingualism is required (French and English).

*Please note that alternative combinations of education and experience may be considered, we encourage you to apply even if you don’t check every box!

9-month contract, with the possibility of renewal based on results and business needs.

Hybrid Work Mode—Open to work in person at our downtown office when needed by the team.

WHAT'S IN IT FOR YOU!

Our employees are our highest priority at Boreala Management.  We have a diverse, vibrant, collaborative team and staying connected and engaged is important to us.

We live our values of Authenticity, Respect, Trust, Commitment, Collaboration and Fun! and are committed to investing in opportunities for continued employee development and growth. We promote a nurturing work environment where everyone is encouraged to contribute ideas and stretch themselves to their full potential.

We offer our employees flexible working conditions and although we have a great office in Montreal’s downtown core, working from home is an option.

We have fun! Work is important but enjoying what we do is fundamental to our success.

We have big growth plans, and this is an exciting time to join us on our journey.

We thank all applicants for their interest, however only those selected for interviews will be contacted.