Director Regional Management

About Us:

At Botrista, we are revolutionizing the beverage industry with our innovative drink-making technology inspired by nature. We empower restaurants to expand their beverage offerings effortlessly, driving incremental growth and customer satisfaction.

Recognized as one of the top startups in California, Botrista is creating a new category in the market that is applicable to all cuisines and demographics. Our machines are being rapidly adopted by customers across the country.

We source the finest ingredients from around the world to craft drinks that are both natural and delicious. Through our integrated CloudBar system, we collect valuable data to guide our partners in creating innovative and profitable drink menus.

Join us in crafting the perfect blend of nature and technology.

CREATED BY AI

About the Role:

Botrista is seeking a Director of Account Management to lead and develop our account management team. In this role, you will be responsible for building and maintaining strong relationships with our restaurant partners, ensuring their success with our beverage solutions.

As the Director of Account Management, you will work closely with the executive team to develop and execute strategic account plans, deliver exceptional customer service, and drive revenue growth. You will lead a team of Account Managers, providing them with guidance and support to exceed their goals and deliver outstanding results.

Responsibilities:

• Lead and manage the Regional Management team, setting clear goals and expectations, providing coaching and development opportunities, and ensuring their overall success
• Build and maintain strong relationships with key restaurant executives and stakeholders, serving as their trusted advisor and main point of contact
• Develop and execute strategic account plans to drive revenue growth and maximize customer satisfaction
• Identify upselling and cross-selling opportunities to expand our offering within existing accounts
• Collaborate closely with the sales, marketing, and product teams to ensure alignment and deliver outstanding customer experiences
• Monitor customer engagement and usage of our products/services, identifying trends and proactively addressing any issues or concerns
• Analyze data and market trends to identify opportunities for account growth and improvement
• Prepare and present regular reports to the executive team on account performance and progress towards goals
• Stay up-to-date on industry trends and developments to provide insights and recommendations to our partners

Qualifications:

• Minimum of 8 years of experience in account management or a related customer-facing role, preferably in the food and beverage industry
• Demonstrated success in building and maintaining strategic relationships with executives and key stakeholders
• Proven track record of achieving revenue targets and driving account growth
• Strong leadership abilities with experience in managing and developing high-performing teams
• Excellent communication and presentation skills, with the ability to influence and negotiate effectively
• Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions
• Ability to think strategically and develop and execute account plans aligned with business objectives
• Customer-centric mindset with a passion for delivering exceptional service and value to customers
• Ability to thrive in a fast-paced, dynamic startup environment
• Bachelor's degree in business, marketing, or a related field

Base Salary: $140,000 - $150,000

Plus bonus and stock options

·       Fully company-paid Medical and 99% company-paid Dental and Vision Insurance

·       15 days Paid Time Off, 7 sick days, 14 holidays, Wellness Benefits, Cell Phone and Internet reimbursement, 401K

·       Beautiful new SF office with outdoor rooftop workspace

·       Free beverages with our Bot, snacks, and Wednesday lunches