Job details

Onboarding Specialist

Boulevard, a client experience platform for appointment-based, self-care businesses, is looking for an Onboarding Specialist to serve as project managers & guides, ensuring customer success.

Skills

Technical aptitude
Organization and planning skills
High emotional intelligence
Customer-centric approach
SaaS, Salesforce, luxury industry experience (Bonus)

Responsibilities

Serve as main point of contact during onboarding
Understand and configure customer's account settings
Ensure successful data ingestion
Manage onboarding project end-to-end
Mitigate any customer cancellation risks

Benefits

401(k) match, dental, medical, vision, and life insurance
Flexible vacation policy
Work from home stipend
Family planning resources and support programs
Equity opportunities
Learning and development program

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Boulevard Glassdoor Company Review

4.3

Boulevard DE&I Review

4.6

CEO of Boulevard

Matt Danna

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By Boulevard

Boulevard was founded with the fundamental belief that personal care should be convenient for all. Our mission is to maximize potential for salons and spas, as well as the clients they serve. Developed in collaboration with industry-leading owner...

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BENEFITS & PERKS

Dental Insurance

Vision Insurance

FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level