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Thirty - Two Specialty Bus person

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Clean tables by removing soiled dishes, silverware, glassware, and refuse and wiping table top and seats. Set up tables according to established standards. Receive and fulfill beverage orders.

  • Greet guests seated in assigned station.
  • Receive and fulfill/refill drink orders from guests.
  • Remove dishes from tables and place in plastic bus tub (approx. 40 lbs. in weight) in a timely manner.
  • Set up tables according to established standards.
  • Transport filled bus tubs to kitchen dishwashing area.
  • Maintain cleanliness of side station and all work areas.

Qualifications

  • Prior experience strongly preferred.
  • Must be able to lift, maneuver, and carry up to 40 pounds.
  • Must be able to stand and/or walk for duration of shift.
  • Must be able to carry and serve beverages using a hand-held tray.
  • Must have excellent customer service and communication skills.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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What You Should Know About Thirty - Two Specialty Bus person, Boyd Gaming

At Boyd Gaming Corporation, we are excited to welcome new talent for the role of Thirty - Two Specialty Bus Person at our stunning location in Biloxi, MS. In this dynamic position, you'll be the backbone of our dining operations, ensuring that our guests have a wonderful experience from start to finish. Your day will involve cleaning tables with utmost care, swiftly removing soiled dishes and ensuring every surface shines with cleanliness. You'll set up tables to align with our established standards, ensuring that every detail is just right for our guests. Additionally, this role offers you the opportunity to be the friendly face that greets guests in your assigned area, taking their beverage orders and ensuring drinks are served promptly. You’ll be lifting and transporting bus tubs filled with dishes, so being comfortable with physical labor is key! If you have prior experience in similar roles, exceptional customer service skills, and a passion for hospitality, then this could be your next great adventure. You'll need to stand or walk for the duration of your shift and be ready to engage with guests while understanding how to maintain cleanliness in all work areas. Join us at Boyd Gaming, where our commitment to evolving and excelling means you’ll be a part of a team that values leadership and community.

Frequently Asked Questions (FAQs) for Thirty - Two Specialty Bus person Role at Boyd Gaming
What does a Thirty - Two Specialty Bus Person do at Boyd Gaming Corporation?

A Thirty - Two Specialty Bus Person at Boyd Gaming Corporation is responsible for cleaning tables, removing soiled dishes, setting up tables according to standards, and providing excellent customer service by taking beverage orders and ensuring a pleasant dining experience.

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What qualifications are needed for a Thirty - Two Specialty Bus Person at Boyd Gaming?

To work as a Thirty - Two Specialty Bus Person at Boyd Gaming, candidates should have prior experience in a similar role, the ability to lift and carry up to 40 pounds, great communication skills, and the capability to stand for long periods.

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What is the work environment like for a Thirty - Two Specialty Bus Person at Boyd Gaming?

The work environment for a Thirty - Two Specialty Bus Person at Boyd Gaming is fast-paced and vibrant, allowing you to interact with guests and work as part of a team dedicated to creating a memorable dining experience.

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Can you explain the physical requirements of a Thirty - Two Specialty Bus Person job?

The Thirty - Two Specialty Bus Person role demands physical stamina as you'll need to lift and maneuver trays, remove dishes weighing around 40 lbs, and be on your feet throughout your shift while delivering outstanding service.

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How important are customer service skills for a Thirty - Two Specialty Bus Person at Boyd Gaming?

Customer service skills are crucial for a Thirty - Two Specialty Bus Person at Boyd Gaming, as you'll be interacting with guests directly, taking orders, and ensuring a satisfying dining experience through your service excellence.

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What kind of training can a Thirty - Two Specialty Bus Person expect at Boyd Gaming Corporation?

A Thirty - Two Specialty Bus Person can expect on-the-job training focused on service standards, table setup processes, and customer interaction techniques to help develop the skills needed to excel in a high-energy hospitality setting.

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Is prior experience required for the Thirty - Two Specialty Bus Person position at Boyd Gaming?

While prior experience is strongly preferred for the Thirty - Two Specialty Bus Person position at Boyd Gaming, candidates with a positive attitude and eagerness to learn may still be considered.

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Common Interview Questions for Thirty - Two Specialty Bus person
Can you describe your experience in a bus person role?

When answering this question, detail your specific responsibilities in previous positions, emphasizing skills like speed, efficiency, and customer interactions. Highlight examples where your efforts directly improved guest satisfaction.

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How would you handle a difficult guest while serving?

In your response, showcase your customer service skills. Describe a specific instance where you successfully managed a challenging situation and emphasize your ability to remain calm and professional.

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What strategies do you use to maintain cleanliness in your work area?

Discuss your proactive approach, like regularly checking your station during service and having a systematic method for cleaning and organizing. Share tips that keep you efficient and compliant with health standards.

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How do you prioritize tasks during a busy shift?

Explain your method for task prioritization, such as focusing first on guest needs and essential cleaning duties. Illustrate this with a specific example where you effectively managed your time.

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Describe a time when you had to work as part of a team.

Provide an example of teamwork, detailing your role and contributions. Highlight the importance of cooperation and communication and how it led to successful service during a busy period.

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What do you believe is the key to excellent customer service?

Reflect on the importance of attentiveness, responsiveness, and exceeding expectations. Share personal experiences that illustrate how you put these beliefs into action.

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How do you handle repetitive tasks while maintaining quality?

Discuss techniques such as setting small goals and staying organized to ensure efficiency while maintaining high service standards. Include personal strategies that keep you motivated.

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What steps would you take if your station got busy?

Illustrate your approach to managing a busy station by discussing the importance of staying calm, efficiently communicating with team members, and prioritizing tasks to keep up with guest demands.

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Can you give an example of how you ensured guest satisfaction?

Select a specific event where your attentive service led to positive feedback. Detail your actions and how they positively impacted the guest experience.

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What do you do to prepare for a shift?

Share your pre-shift routine, which might include reviewing daily specials, familiarizing yourself with the guests' potential needs, and ensuring your area is set up for success to provide excellent service.

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Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our cu...

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Full-time, on-site
DATE POSTED
November 25, 2024

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