Brand Ambassador

The Brand Ambassador role will carry a significant amount of responsibility and will require a strong stakeholder with extensive front of house, events and customer service experience. The Brand Ambassador holds responsibility to assist our client with the planning, delivery and review of all aspects of event planning, security risk assessment, manning, deployment and management of the end to end events process at client site. Represent the Security team during the planning and executing of all office events.

How you will make an impact:

• Represent the Security team during the planning and executing of all office events.
• Work with GSS management in order to provide a consistent and secure experience / environment to all employees and guests during events
• Deliver professional meet & greet service to all visitors
• Support customer check-in at Front of house
• Work & Liaise with event hosts pre-event to establish security requirements
• Assist with luggage check-in & storage and tagging system
• Assist with lost & found items process
• Report any incidents which may occur during events
• Carry out Campus tours & Gaming Demos
• Responsible for inventory management
• Provide support and guidance on projects which have events outputs
• Work closely with the key teams to facilitate specific events, nationally and internationally
• Capture and present metrics where required
• Have a detailed understanding of the Client’s core values and culture, and work toward this during all interactions

What you will need to succeed:

• High School Diploma or GED required
• Wearing a uniform is required for this role
• Ability to lift up to fifteen pounds
• Ability to stand throughout the duration of the shift
• A minimum one-year experience in a customer service setting required
• Excellent oral and written communication skills
• Assertiveness, with strong influencing skills
• Ability to interact effectively at various professional levels and across diverse cultures
• Action oriented with a passion for getting things done quickly, efficiently and properly

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person