Renewal Specialist

Make an impactAs our Renewal Specialist you will play a crucial role in ensuring resident retention. You will be responsible for managing the lease renewal process. Excellent communication skills and attention to detail will contribute to the success of our property management operations.• Manage leases that are expiring in the next 90 days.• Create and present renewal proposals, adeptly aligning terms with established guidelines.• Manage resident concerns, escalate to on-site team and Regional Managers when required.• Initiate weekly proactive renewal discussions with expiring lease residents through personalized calls and emails.• Collaborate with revenue management, on-site teams, and Regional Managers for rent negotiations, issues, and satisfaction.What you should bring• Excellent communication skills, attention to detail, and time management.• Ability to proactively solve problems with minimal supervision.• Bilingual proficiency in Spanish is preferred.• Previous experience in property management, real estate, or customer service preferred.What you can be a part ofIf you're looking to join a dynamic and diverse community that values career advancement and flexibility, you've come to the right place. As our Renewal Specialist, your role is instrumental in securing resident retention and contributing to the success of our property management operations. Don't miss the chance to join our team and become a key player in our mission to create a lasting impact on our community and drive property management excellence.What we offer• Generous base salary and bonus program• Full benefits suite including 401K, above-average PTO, Parental Leave, and Medical, Dental, Vision• Access to benefits concierge service• Access to Mental Health & well-being service• Be part of a culture that is truly open door, with access to mentorship, leadership training, career advancement, and innovation• Opportunities to join employee resources groups and participate in events hosted by the Bridge Women's Network, Black Inclusion Group, BIG Pride, Allies for AAPI, Unidos Latino and Hispanic Group, Bridge of Honor Veterans, and Advocates for Accessibility• Opportunity to be involved in community outreach and charity eventsWe at Bridge acknowledge and appreciate the uniqueness of each individual, understanding that our people are the key to our success. We are committed to fostering an inclusive environment where everyone feels respected and valued. Our dedication extends beyond our business goals to making a positive impact in our communities and upholding Sustainability and Responsibility (S&R) principles at our properties and corporate locations. We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience. Your specific needs are important to us. If you need accommodations related to a disability or any other protected status during the recruitment process, please inform us.Want to talk with someone about Bridge Culture?At Bridge, we understand that joining a new workplace is a significant decision. To help you gain deeper insights into our culture, we offer "Culture Conversations." This initiative reflects our commitment to transparency, diversity, and inclusivity.Culture Conversations are voluntary, one-on-one sessions designed for applicants to connect directly with our diverse staff members. It's your chance to explore the Bridge work environment, ask questions, and get a genuine feel for what it's like to be part of our team.How it Works:Culture Conversations are entirely voluntary. Feel free to opt in based on your comfort and curiosity. Choose Your Conversation Partner: We believe in the power of choice. Browse through our diverse group of staff members and select someone you'd like to have a conversation with. This ensures that you connect with someone whose experiences and insights align with your interests. No Impact on the Hiring Process: Your decision to participate or not in Culture Conversations has no bearing on the hiring process. We value your time and references.Why Participate:You get to have a firsthand understanding of our workplace culture. Informed decisions lead to fulfilling careers. Culture Conversations empower you with the information needed to make the right choice for your professional journey.• Personalized Connection: Connect with an employee who resonates with your professional interests.• Inclusivity: Embrace diversity by choosing a conversation partner from various backgrounds and roles.