Managing Director Assistant & First Impressions Officer

• Are you a direct and analytical person comfortable taking the lead while working with a team?
• Do you prefer roles that benefit from the existence of a process to drive strong outcomes?
• Would people describe you as organized and highly reliable?
• Do others often compliment your polished appearance and professional demeanor?
• Are you known for your ability to execute with a high degree of expediency and accuracy while keeping people inspired at work?

If this sounds like you, we invite you to apply for the position of Managing Director Assistant & First Impressions Officer.

WHO WE ARE

• At Bridgepoint Investment Banking, we're next-gen, impact-focused, and passionate about delivering top-notch results for family and founder-owned businesses while creating a fun and dynamic environment for Wall Street rockstars. With a focus on integrity and core values, we provide full-service investment banking solutions for non-sponsored companies across the country from offices in Omaha, Denver, Chicago, Lincoln, and New York.

WHO WE’RE LOOKING FOR

• Bridgepoint Investment Banking is looking for an in-person Managing Director Assistant & First Impressions Officer for our entrepreneurial, high performing, caring, and collaborative team. You will own the calendars and travel of the originators in the firm and maintain a welcoming office environment at our headquarters
• Your role will involve stimulating, high-stakes challenges in a fast-paced environment – we move quickly, and we need you to be in step with us, managing multiple work streams and staying organized as priorities change
• The ideal candidate is an exceptional listener and task manager; they are polished, proactive, and assertive. They are a high-achieving problem-solver who loves finding solutions and thinking ahead to avoid obstacles. They anticipate the needs of the originators, are confident asking clarifying questions when needed, and they thrive in a fast-paced environment

WHAT YOU’LL DO AS THE MANAGING DIRECTOR ASSISTANT

• Problem-Solving Prodigy: Identify potential issues before they arise and propose effective solutions. Your ability to foresee challenges and proactively address them will be instrumental
• Independence Expert: Work autonomously to prioritize and manage tasks efficiently. Demonstrate a high level of self-motivation and take initiative to address challenges and opportunities as they arise
• Master of Details: Execute tasks with precision, paying meticulous attention to details. From managing calendars to coordinating meetings to setting the originators up for success in their meetings, your ability to maintain accuracy in every aspect is paramount
• Speed Maestro: Navigate through tasks swiftly and effectively. Adapt to a fast-paced work environment by demonstrating agility in handling multiple responsibilities without compromising quality
• Technical Communication Champion: Facilitate effective communication between the originators and clients, ensuring information flows seamlessly. Respond promptly to emails, inquiries, and requests, demonstrating a keen awareness of the importance of timely and accurate information
• Travel & Schedule Coordination Expert: Oversee all aspects of travel arrangements, including booking flights, accommodations, assistance with venue selection, managing itineraries and handling last-minute changes for the originators. Anticipate and address travel-related issues, ensuring seamless transitions between meetings and maintaining alignment with company travel policies

WHAT YOU’LL DO AS THE MANAGER OF FIRST IMPRESSIONS

• Engagement Specialist: The front desk will be the designated location for this role. Serving as the first point of contact when greeting in-office VIP visitors, clients, and event guests, your welcoming demeanor and ability to assist will be crucial. You'll ensure each guest feels taken care of with your engagement, communication, professionalism, and credibility
• Brand Ambassador: Uphold the company’s brand image and values through professional demeanor, appearance, and behavior, acting as a brand ambassador, positively representing the organization’s culture and values to clients, visitors, and employees. You will maintain a clean and organized reception and lobby area, ensuring it reflects the company’s brand and values, offering ideas for process enhancements where you see fit
• Office Operations Specialist: Ensure the office runs smoothly by managing conference room bookings, maintaining a well-organized workspace, overseeing supply inventory and managing incoming and outgoing mail and packages, ensuring proper distribution. Your attention to detail extends to greeting visitors, answering the main phone line, handling inquiries, and coordinating logistics to support a productive and welcoming office environment

 YOU POSSESS

• At least 5+ years of experience directly supporting Director or C-Level personnel

• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams, OneNote and PowerPoint), along with the natural ability to quickly grasp and master new software
• Experience in exercising sensibility, discretion, and diplomacy in handling all matters, information, and relationships (including confidential or sensitive information)
• Exceptional organizational and time-management skills
• Demonstrated ability to work independently and under tight deadlines
• Detail-oriented mindset with a commitment to precision
• Live in your confidence. You are not intimidated by your originators, the CEO, COO, or other team members. You know how to manage up, keep others on task, give honest feedback, and push back when it is in their best interests
• Have a positive, can-do attitude, and a sense of humor. You bounce back quickly from setbacks and pitch in without hesitation to help the team reach its goals

ENVIRONMENT

• Typical work week: 50 hours
• Omaha in-office: Monday – Thursday, 8a-5pm
• Virtual Fridays unless needed in office from time to time
• Potential to work from home (most Fridays are work from home days)
• Ability to provide support for urgent situations outside of normal business hours (i.e., travel cancellations, changes in meetings, less than 15% of the time)
• While this is largely a sedentary role, it occasionally requires lifting computer equipment, office supplies, and assisting with event setup. To be successful in this role, you will need to be able to lift up to 30 pounds
• Candidates should possess a high level of polish, as this position will be the first contact for clients. Dress is polished business professional
• Due to the nature of this role, visible tattoos do not align with the professional appearance standards required. Candidates must be able to adhere to these guidelines
• Salary: $80-90K, based on experience