Sales Operations Analyst

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. 

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. 

Check us out on the web!  

Brightspeed is looking for a driven, creative, and energetic Sales Operations Analyst to join our Community Transformations team! As the Sales Operations Analyst you will report to the Senior Sales Operations Manager or the Director of Sales Operations.  

The Sales Operations Analyst is responsible for optimizing sales processes and systems, maintaining CRM data integrity, and providing actionable insights through sales analytics to drive sales efficiency and effectiveness. 

As a Sales Operations Analyst, Your Responsibilities Will Include: 

• Data Management: Maintain the CRM system, ensuring data accuracy and integrity. 
• Sales Analytics: Develop and maintain sales reports and dashboards to provide insights into sales performance. 
• Process Improvement: Identify opportunities for process improvements to enhance sales and operational efficiency. 
• Support: Assist sales teams with planning, forecasting, and operational tasks. 
• Collaboration: Work closely with sales leadership to support strategic planning and goal setting. 
• Technology Utilization: Implement and manage tools and technologies that support the sales process. 

What It Takes To Catch Our Eye: 

• Degree: Bachelor’s degree in Business, Finance, or a related field. 
• Experience: 7+ year previous experience in sales operations, sales analysis, real estate or a related role is preferred. 
• Technical Skills: Proficiency in CRM software (e.g., Salesforce), data analysis tools, Microsoft Power Point and Excel. 
• Analytical Skills: Strong ability to analyze sales data and derive actionable insights. 
• Communication Skills: Excellent written and verbal communication skills to effectively convey information to the sales team and other stakeholders. 
• Project Management: Experience in managing projects and coordinating with multiple teams. 
• Problem-Solving: Ability to identify challenges and develop effective solutions. 

 Bonus Points For : 

• Salesforce expertise 
• Microsoft Office Suite   

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice