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Senior Architect - R01545203

About Brillio:


Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.


Senior Architect


Primary Skills
  • AWS Networking, AWS Kenesis, AWS Elastic Cache, AWS PaaS Services, AWS EKS, AWS Cognito, Solution Architecture - AWS, AWS Redshift


Specialization
  • AWS Architecture: Senior Architect


Job requirements
Job Summary:
·       We are seeking an experienced and visionary AWS Connect Principal Architect to lead the design and implementation of cutting-edge cloud-based contact center solutions for a health payer organization.
·       This role demands a deep understanding of AWS services, with a strong focus on AWS Connect, and expertise in the healthcare domain, specifically payer systems.
·       The successful candidate will collaborate with cross-functional teams to deliver scalable, secure, and innovative solutions that enhance customer experience and operational efficiency.
Key Responsibilities:
1.Solution Architecture & Design:
·       Develop and architect scalable, high-performing AWS Connect solutions tailored to healthcare payer requirements.
·       Integrate AWS Connect with healthcare platforms, including claims management systems, EHRs, and CRM tools.
·       Design solutions that meet HIPAA, HITRUST, and other regulatory compliance standards.
 
2.Technical Leadership:
·       Lead technical discussions and guide teams on best practices for AWS Connect implementations.
·       Provide mentorship to development teams, ensuring adherence to architecture standards and guidelines.
·       Drive innovation in contact center technologies to improve member and provider experiences.
 
3.Integration & Customization:
·       Architect integrations between AWS Connect and third-party applications such as IVR systems, chatbots, and analytics tools.
·       Customize workflows to optimize agent and member interactions, including omnichannel capabilities.
 
4.Stakeholder Collaboration:
·       Partner with business stakeholders to gather and analyze requirements, translating them into technical solutions.
·       Work closely with security, compliance, and DevOps teams to ensure robust implementation and deployment.
 
5.Performance Optimization:
·       Monitor system performance and implement strategies for continuous improvement.
·       Troubleshoot and resolve complex issues related to AWS Connect and integrated systems.
 
Qualifications:
 
Experience:
·       15+ years of experience in solution architecture, with at least 8+ years focused on cloud technologies.
·       Proven expertise in designing and implementing solutions using AWS Connect.
·       Strong understanding of the healthcare payer domain, including claims processing, member services, and provider interactions.
·       Technical Skills:
·       Proficiency in AWS services (e.g., Lambda, S3, DynamoDB, CloudWatch, API Gateway).
·       Experience with AI/ML integrations for contact centers (e.g., Amazon Lex, Polly, and Transcribe).
·       Hands-on knowledge of RESTful APIs, microservices architecture, and CI/CD pipelines.
·       Familiarity with compliance frameworks such as HIPAA and HITRUST.
·       Soft Skills: Strong communication and interpersonal skills to engage with technical and non-technical stakeholders.
·       Excellent problem-solving abilities and attention to detail.
·       Leadership skills with a proactive approach to innovation and collaboration.
 
Preferred Qualifications:
·       AWS Certified Solutions Architect – Professional or AWS Certified Advanced Networking.
·       Experience with analytics tools like Amazon QuickSight or third-party platforms.
·       Knowledge of healthcare interoperability standards such as FHIR and HL7.
 
 
 
  •  


$130,000 - $150,000 a year


Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. 



 

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What You Should Know About Senior Architect - R01545203, Brillio

Are you ready to elevate your career as a Senior Architect with Brillio in vibrant Saint Louis, Missouri? At Brillio, we pride ourselves on being at the forefront of digital technology, working alongside Fortune 1000 companies to transform disruption into advantage through innovative digital solutions. As a Senior Architect, you’ll play a pivotal role in crafting cutting-edge AWS Connect solutions specifically designed for the healthcare payer industry. This isn't just about technology; it's about creating seamless interactions and enhancing customer experiences. Imagine leading technical discussions, mentoring talented developers, and integrating advanced AWS services to optimize contact center operations. You’ll collaborate with various stakeholders to turn complex requirements into innovative, compliant solutions that meet HIPAA and HITRUST regulations. If you have 15+ years of experience in solution architecture, with a deep understanding of cloud technologies and the healthcare domain, this might just be your perfect match. Plus, our commitment to nurturing our Brillians consistently earns us Great Place to Work® certification! With a salary range of $130,000 to $150,000, join us to make a tangible impact, grow in an inclusive environment, and further your craft in an employer of choice.

Frequently Asked Questions (FAQs) for Senior Architect - R01545203 Role at Brillio
What are the key responsibilities of a Senior Architect at Brillio?

At Brillio, the Senior Architect is responsible for leading the design and implementation of AWS Connect solutions tailored to healthcare payer requirements. This includes developing high-performing architectures, integration with healthcare platforms, guiding teams on best practices, and optimizing performance while ensuring compliance with regulatory standards.

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What qualifications are needed for a Senior Architect position at Brillio?

To be a successful Senior Architect at Brillio, candidates should possess over 15 years in solution architecture, with a robust focus on AWS technologies for at least 8 years. A strong understanding of the healthcare payer domain, expertise in AWS services, and an AWS Certified Solutions Architect Professional certification are preferred qualifications.

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How does Brillio support professional growth for Senior Architects?

Brillio is committed to the growth of its employees, providing a supportive environment that encourages innovation and collaboration. Senior Architects receive mentorship opportunities, access to ongoing training on the latest technologies, and involvement in cutting-edge projects that contribute to their professional development.

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What technical skills are essential for a Senior Architect at Brillio?

The essential technical skills for a Senior Architect at Brillio include proficiency in AWS services such as Lambda, S3, and DynamoDB, experience with AI/ML integrations like Amazon Lex, and familiarity with compliance frameworks such as HIPAA. Knowledge in RESTful APIs, microservices architecture, and CI/CD pipelines is also crucial.

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What is the work culture like for a Senior Architect at Brillio?

Brillio fosters a dynamic and inclusive work culture that values each employee's contributions. As a Senior Architect, you will work in a collaborative environment, lead innovative projects, and be surrounded by talented professionals who are dedicated to client success and continuous improvement.

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Common Interview Questions for Senior Architect - R01545203
Can you explain your experience with AWS Connect implementations as a Senior Architect?

Highlight specific projects where you designed and implemented AWS Connect solutions. Discuss your approach to solution architecture, compliance considerations, and how you integrated these solutions with existing healthcare systems.

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How do you ensure compliance with healthcare regulations in your architectural designs?

Talk about your understanding of compliance frameworks such as HIPAA and HITRUST. Provide examples of how you have designed architectures that adhere to these standards and how you conduct regular audits or assessments to maintain compliance.

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What strategies do you use for stakeholder collaboration on projects?

Discuss your approach to gathering and analyzing requirements effectively. Explain how you communicate with technical and non-technical stakeholders and share methods you use to ensure everyone’s needs are met in the final designs.

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How do you handle performance optimization for cloud-based solutions?

Describe specific metrics you monitor to evaluate system performance, such as latency and error rates. Discuss your experience with troubleshooting issues and implementing strategies for continuous improvement and efficiency.

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What role does mentorship play in your approach as a Senior Architect?

Emphasize the importance of guiding and mentoring junior developers. Share your experiences with fostering a collaborative learning environment and how mentoring contributes to the team's overall success and adherence to best practices.

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Can you give an example of a challenging project you led and how you overcame obstacles?

Share a specific project scenario, outlining the challenges faced, the solutions you implemented, and the results achieved. Highlight your problem-solving skills and how you leveraged your team’s strengths.

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How do you stay updated with the latest cloud technologies and best practices?

Discuss the resources you utilize, such as online courses, webinars, industry conferences, or professional groups. Mention how continuous learning informs your architecture decisions and keeps your skills sharp.

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What tools do you use for project management and communication in cross-functional teams?

Explain your experience with project management tools like Jira, Trello, or Asana, and communication platforms like Slack or Microsoft Teams. Discuss how these tools enhance collaboration and keep projects on track.

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Describe how you've integrated AI/ML technologies into contact center solutions.

Share specific examples of how you've utilized technologies like Amazon Lex or Polly to enhance contact center functionalities. Discuss the outcomes improved customer interactions and operational efficiencies.

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What advice would you give to someone transitioning to a Senior Architect role?

Encourage candidates to focus on building a solid foundation in both technical and soft skills. Advise them to seek mentorship, take on leadership roles in projects, and enhance their understanding of the industry they wish to specialize in.

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Full-time, on-site
DATE POSTED
January 4, 2025

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