Senior Tech Specialist, Network - R01540655

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Role: Senior Technical Network Specialist

Experience :12 -14 Years.

Location: Plano, Texas (Hybrid)

As a consultant within the DI team, you will work with our clients to define their digital strategy and execution roadmap, and design and implement differentiated digital solutions to help deliver measurable value.

Job Duties:

·       Manage Datacentre Exit / New builds.

·       Manage new circuits builds and hardware installation in the network.

·       Handle the stakeholders to dispose the hardware and inventory for DC Exit.

·       Arrange access to stakeholders for site visit and device an action plan for delivery of Datacentre Exit / New builds.

·       Coordinate Project delivery with stakeholders, customers and vendors and ensure end to end delivery within agreed timelines.

·       Order the services and cross connects with vendors and carriers for new Installs / Upgrades / Decoms.

·       Proficient in establishing Layer 1 physical connection and setting parameter and protocols for Layer 2 and Layer 3 devices.

·       Support service migration activities and act as a SPOC to LOB’s / customer’s; representing deliverables from vendors / carriers.

·       Design, Deployment, and modification of WAN circuits [eg; MPLS, BGP, VRF, VOIP, Wireless, POTS,Switched Ethernet (EPL, EVPL, EP-LAN, EVP-LAN), EoSDH, VLANs, E1/T1 Lines, SD WAN].

·       Expert in provisioning of services like VRF, L2/L3 VPNs, IPsec, LLF, VPN, Intelligent WAN, SD WAN, VOIP, 4G, SWE, VLANs, EoSDH, leased lines, cross connects, dedicate private lines.

·       Good experience / knowledge of routing protocols like EIGRP/OSPF/BGP/IS-IS/MPLS/MP-BGP/L2-L3VPN.

·       Provide Network Design Engineering services in support of a global customers network.

·       Experienced in preparing specifications to define and illustrate network designs and configurations.

·       Design network solution architecture and implementation documentation (customer and operational).

·       Perform design integration for complex, cross-functional systems and lead technical design reviews of various infrastructure projects.

·       Function as a high-level technical resource and think out of box to resolving complex scenarios.

·       Define and follow standards and best practices for network design, testing, and implementation methodology.

·       Provide design, implementation and consultation service for technological solution, provisioning, network equipment and infrastructure.

·       Develop network designs and cost models for customer specific opportunities and present to product and contract management teams.

·       Review the network design and bill of material with project manager and peer network engineers.

·       Coordinate schedules, tasks, resources, and manage dependencies for design projects.

·       Design WAN infrastructure & Remote Connectivity to sites for customer.

·       Support in documenting process and procedures for future reference and trainings.

·       Training the peers on end-to-end network designs and operating procedures.

·       Participate in on-call rotation and execute evening & weekend changes, as agreed within team.

Responsibilities:

·       Complete end-to-end design and implementation of telecom connectivity solutions globally.

·       Provide 24x7 on-call Tier-4 Support and bring new initiative as a part of continual improvement.

·       Collaborate with internal stakeholders / LOBs to thoroughly understand their network connectivity and bandwidth requirements.

·       Capture project requirements (technical specifications, service type, delivery timelines, budget, approvals etc) and document scope of work.

·       Based on the requirements, issue RFP to carriers for connectivity proposals or engage carrier for Upgrade / Decom requests.

·       Review carrier technical and commercial offerings and select the best suitable bid for new installs.

·       Develop solution that meets customer standards for diversity, resiliency and performance.

·       Highlight SPOF issues, risks, challenges to relevant stakeholders on time.

·       Document design and justification, recommendations and cost models.

·       Present telecom design solutions to Product Owners and seek approval.

·       Issue PO to selected carrier and track and manage progress to meet milestones.

·       Handle changes (BOW) as per customer standards and within delivery scope.

·       Arrange necessary site visits, approvals, authorizations and access to engineers on site for carrying physical work.

·       Coordinate and support in out-of-hours for test and turn up / Hardware removals / site surveys.

·       Review the test results and validate if the outputs meet the customer expectations.

·       Overall end-to-end responsibility for delivery and support arrangement.

·       Attend project meetings and provide regular updates to customer and stakeholders.

·       Regularly meet with carriers to track progress and attain FOC.

·       Handle delivery pressure from customer and project managers.

·       Manage carriers / partners to deliver the necessary capacity on-time and on-budget.

·       Document circuit design, risk waivers and circuit inventory.

·       Ensure smooth handover from provisioning to operations.

·       Comply with audits, organizational regulations and regulatory requirements.

Primary Skills:

Datacentre Operations and Management of new Builds / DC Exits, Network Planning (Layer 1, Layer 2 and Layer 3), Architectural Design and Documentation, RFP Negotiations, Expert in Telecom Field Operations, Stakeholder Management, Problem Solving, Excellent Verbal and Written Communication, Project Delivery Management, Exposure to Global Network Operations.

Why should you apply for this role?

As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey, we strive to set new benchmarks for speed and value creation. The DI team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure, sell and deliver our services to better serve our clients.

DI: https://www.brillio.com/services-digital-infrastructure/

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Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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