Job details

Senior Direct Sales Trainer

Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.

We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life.

Position Overview:

We are currently seeking determined Senior Direct Sales Trainer who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. The Senior Direct Sales Trainer is solely responsible for the creation, maintenance, and enhancement of the Brinks Home Authorized Dealer Training Program, including writing policies, procedures, and new dealer on boarding training materials. Candidates for this role must also be able to successfully deliver training to our authorized dealer partners, collaborate with authorized dealers on ongoing training needs and execute training initiatives.

Key Responsibilities:

Work closely with business stakeholders to write policies and procedures for the authorized rep and dealer network.
Work with a high level of responsibility and autonomy.
Create and maintain a new authorized dealer and Direct rep onboarding training program.
Implement training program using variety of training methods from instructor-led, virtual instructor-led, and eLearning delivery.
Develop and maintain the authorized dealer and Direct online knowledgebase.
Work with business stakeholders to roll out new initiatives and programs to the authorized dealer and Direct network.
Work closely with the Learning and Development team to ensure consistent communication of initiatives across business areas.
Understand and analyze business impact of training initiatives through the use of analytics and reporting.
Work with new authorized dealers in the program to assist in the successful stand-up of new authorized dealers. Trainer should have previous sales experience, and can demonstrate success in a sales role
Candidate should have prior training experience, or security system sales experience. Both would be preferred, but one or the other is required
Candidate will be training on both sales skills and techniques, as well as product, system and company knowledge
Must be willing to get in the field and sell alongside dealers and sales representatives
Must be able to deliver sales rep training, but also train the trainer type instruction
Assist teams and individuals in hitting goals and pushing production in assigned markets
Maintain KPI’s established by Directors

Requirements:

Position requires travel (up to 50%)
Bachelor's degree from four year college or university in business, or related experience and/or equivalent combination of education and experience
Experience working with stakeholders at all levels within the organization
Experience working with authorized dealers/franchises/external business partners strongly preferred
Leadership experience as a trainer, supervisor, or manager of people
2+ years of experience in adult learning
Proficiency with multimedia authoring tools, such as Adobe Captivate, Illustrator, InDesign, Articulate Storyline, etc. is preferred
Proficiency with Microsoft Office Suite
Knowledge and experience with the practical use of adult learning principles
Experience with instructional design methodologies preferred
Experience with writing training materials is preferred
Experience in managing a knowledgebase is preferred
Experience with writing/creating policies and procedures is strongly preferred
Experience managing a learning management system (LMS) is strongly preferred
Experience working with different personalities to overcome obstacles and successfully obtain goals

Benefits:

Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:

Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education

To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page.

Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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