Senior Client Relationship Manager (Hybrid - Flexible Options)

**Overview:** At Broadridge, we're seeking a Senior Client Relationship Manager to join our team! As a key member of our client services team, you'll play a vital role in maintaining exceptional client relationships, resolving complex issues, and driving business growth. If you're a self-starter with a passion for developing your career and making a significant impact, we encourage you to apply. **Responsibilities:**• Maintain exceptional client relationships, leads investigations, and successfully resolves service, delivery, and billing issues• Plan and execute strategic business reviews with clients, focusing on contract acumen and identifying opportunities for improvement• Work with clients and internal resources to implement changes and provide reporting back to clients• Handle higher-level client issues, conversations, and partner concerns• Participate in cross-functional groups implementing business initiatives and identifying process improvements• Engage and manage an expanded client workload, ensuring positive outcomes• Display a positive attitude, encouraging others for greater performance and adhering to Broadridge's best practices• *Qualifications:**• Bachelor's degree or equivalent experience preferred• 3-5 years of client service experience• Strong verbal and visual presentation skills• Ability to communicate clearly and effectively among large audiences• Ability to remain organized and document client service requirements for multiple clients simultaneously• *Benefits:**• Competitive salary range: $60,000-$65,000• Bonus eligibility• Comprehensive benefit offerings (visit ************************** for more information)• Opportunity to work in a dynamic and creative team with a strong culture of innovation and collaboration• Flexible work arrangements, including hybrid and remote options• Ability to contribute to a growing organization with a commitment to diversity, equity, and inclusion