Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Business Analyst image - Rise Careers
Job details

Business Analyst

Role Business Analyst

Location Enon, OH (onsite)

Duration 12 months +

  • Min. 4-6 years exp in S/W, IT support, Business analyst, and Systems analyst areas.
  • Experience with MS SharePoint, SQL, Power BI, MS Visio tools. .Net and business process management tools preferred

Skill Requirements:

  • Demonstrated expertise with Word, Excel and other MS Office suite applications
  • Excellent communication, organizational and interpersonal skills and the ability to research and resolve issues
  • Solid Knowledge of SQL, MS Excel, and Power BI, MS Visio tools. .Net is a plus.
  • Strong facilitation skills for requirement elicitation and management communications
  • Good understanding of business issues and technical implications
  • Excellent understanding of client operations and systems
  • Good problem-solving skills and attitude
  • Ability to handle diverse situations, multiple initiatives and rapidly changing priorities
  • Ability to present information, both verbal and written, in a clear and concise manner
  • Ability to multi-task and track multiple efforts concurrently
  • Ability to develop estimations, including the work steps and effort hours
  • Good understanding of databases, development tools, infrastructure and software applications
  • Ability to translate business requirement(s) into detailed technical documentation
  • Experience with software deployment processes
  • Familiarity with waterfall, agile and iterative software development lifecycles
  • Ability to test thoroughly including boundary testing, negative testing, ad hoc testing and regression testing
  • Ability to troubleshoot issues in the certification and production environments
  • Understanding of organizational change management (OCM) to assist with adoption of system changes

Job Type: Contract

Salary: $55.00 - $60.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • total: 10 years (Preferred)
  • with MS SharePoint, SQL, Power BI, MS Visio tools: 5 years (Preferred)

Work Location: On the road

Zendesk Glassdoor Company Review
3.6 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Zendesk DE&I Review
3.8 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of Zendesk
Zendesk CEO photo
Tom Eggemeier
Approve of CEO

Zendesk is a Danish-American, customer experience company headquartered in San Francisco, California. We take pride in being recognized among the top 1% of the world's most flexible and remote-friendly companies and prioritizing getting together.

54 jobs
BADGES
Badge Diversity ChampionBadge Family FriendlyBadge Global CitizenBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
401K Matching
Paid Holidays
Paid Time-Off
FUNDING
TEAM SIZE
DATE POSTED
July 20, 2023

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!