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Business Analyst II

Job Summary:
The Operations Business Analyst II is responsible for reviewing and analyzing the effectiveness and efficiency of existing managed care claims processes and systems (Facets),and participate in development of solutions to improve or further leverage these functions.
Essential Functions:
  • Review and analyze the effectiveness and efficiency of existing processes and systems, and participate in development of solutions to improve or further leverage these functions
  • Perform cost-benefit and return on investment analyses for proposed initiatives to aid decision-making process as well as collect and analyze data in support of business case creation and realization
  • Ensures operational effectiveness by assisting in strategic and business planning, including business, financial, and operational goals and objectives definition as well as feasibility studies
  • Recognizes and proactively manages scope and expected benefits across the organization’s strategic initiatives and process improvements
  • Assists in operational readiness process by reviewing transitional activities and associated documentation for completion prior to initiative implementation, including operational reports, turnover documentation, departmental policies and procedures and job aids
  • Assist in the review of reports and data for pattern identification, special cause variation identification, trend analysis, or other techniques; prepare and deliver summaries, recommendations, or alternatives of the analyzed information.
  • Develop, document and perform testing and validation as needed
  • Perform any other job duties as requested
Education and Experience:
  • Bachelor of Science/Arts degree or equivalent work experience is required
  • Three to five (3-5) years of health care operations experience in health insurance, managed care, or related industry is preferred
Competencies, Knowledge and Skills:
  • Knowledge of regulatory reporting and compliance requirements
  • Both claims processing and Facets experience required
  • Ability to effectively interact with all levels of management within the organization and across multiple organizational layers
  • Demonstrates excellent analysis and collaboration skills
  • Ability to multi-task and juggle competing priorities
  • Exceptional communication (verbal and written), facilitation and presentation skills
  • Strong interpersonal, leadership and relationship building skills
  • Critical listening and thinking skills
  • Customer service oriented
  • Effective time management and prioritization skills
  • Decision making and problem solving skills
Licensure and Certification:
  • Six Sigma or other performance improvement experience is preferred
Working Conditions:
  • General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$66,700.00 - $106,700.00
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
  • Create an Inclusive Environment
  • Cultivate Partnerships
  • Develop Self and Others
  • Drive Execution
  • Influence Others
  • Pursue Personal Excellence
  • Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer, including disability and veteran status. We are committed to a diverse and inclusive work environment.

To make a lasting difference in our members' lives by improving their health and well-being.

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DATE POSTED
July 22, 2023

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